Alfonsina Lozano
Austin
Summary
Dynamic housekeeping professional with a proven track record at Silka Solutions, excelling in team leadership and guest relations. Skilled in surface disinfection and stain removal, I effectively trained staff to enhance service quality, ensuring a consistently high standard of cleanliness and guest satisfaction. Committed to maintaining a welcoming environment.
Overview
25
25
years of professional experience
Work History
Housekeeping Cleaner
Air B N B
05.2019 - 11.2024
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Adhered to professional house cleaning checklist.
- Operated electronic backpack vacuums and floor sweepers.
Housekeeping Team Leader
Silka Solutions
05.2018 - 11.2024
- Completed schedules, shift reports, and other business documentation.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
Gastronomy Teacher
Centro De Educacion Integral De Celaya
01.2000 - 08.2017
- Adapted teaching methods and materials to meet students' varying needs.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
Education
High School Diploma -
Colegio Maria Enriqueta
Celaya01-1976
Skills
- Restocking supplies
- Surface disinfection
- Polishing surfaces
- Window cleaning
- Waste disposal
- Sanitization procedures
- Stain removal
- Upholstery care
- Guest relations
- Communication
- Linen replacement
- Cleaning techniques
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Housekeeping Cleaner
Air B N B
05.2019 - 11.2024
Housekeeping Team Leader
Silka Solutions
05.2018 - 11.2024
Gastronomy Teacher
Centro De Educacion Integral De Celaya
01.2000 - 08.2017
High School Diploma -
Colegio Maria Enriqueta
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