ALFONSO ABAD
Austin,TX
Summary
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
15
15
years of professional experience
Work History
Operations Manager
PERU MASTER FOOD
01.2019 - 02.2025
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Sales Supervisor
PERU MASTER FOOD
10.2016 - 12.2020
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Logistics Coordinator
ORBE GOURMET
02.2010 - 09.2016
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Collaborated with sales and operations team to address any concerns
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
Education
BBA - Business Administration And Management
UNIVERSIDAD SAN IGNACIO DE LOYOLA
PERU12-2004
Skills
- Effective Troubleshooting
- Collaborative Team Management
- Efficiency Improvement
- Client Support
Accomplishments
Development and management of a business generating over $800,000 in annual sales and serving around 1,000 customers daily.
Languages
Spanish
Native or Bilingual
English
Professional Working
German
Limited Working
Interests
- I enjoy cooking for friends and family gatherings
- Music
- Team Sports
- Watching Movies and TV Shows
Timeline
Operations Manager
PERU MASTER FOOD
01.2019 - 02.2025
Sales Supervisor
PERU MASTER FOOD
10.2016 - 12.2020
Logistics Coordinator
ORBE GOURMET
02.2010 - 09.2016
BBA - Business Administration And Management
UNIVERSIDAD SAN IGNACIO DE LOYOLA
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