Nathan Christian
Bloomington,Tx
Summary
Accomplished Operations Manager with a proven track record at Neiman Marcus and Kmart, Sears Holding, enhancing operational efficiency and customer satisfaction. Expert in operations management and team leadership, demonstrated through significant improvements in performance outcomes and cost-saving strategies. Skilled in effective troubleshooting and fostering accountability, achieving notable success in streamlining processes and boosting organizational effectiveness.
Overview
35
35
years of professional experience
Work History
Operations Manager
Neiman Marcus
04.2002 - 01.2016
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Regional Operations Manager
Kmart, Sears Holding
01.1981 - 01.2001
- Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Enhanced customer satisfaction through effective communication and problem-solving strategies.
- Developed processes to save on costs and prevent losses.
Education
Associate of Science - Psychology
San Diego State
San Diego, CAAssociate of Science - Sociology
San Diego City
San Diego, CASkills
- Effective Troubleshooting
- Team leadership
- Operations management
- Customer service
- Loss Prevention
Timeline
Operations Manager
Neiman Marcus
04.2002 - 01.2016
Regional Operations Manager
Kmart, Sears Holding
01.1981 - 01.2001
Associate of Science - Psychology
San Diego State
Associate of Science - Sociology
San Diego City
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