Alfonso Amador
Chula Vista
Summary
Operations Director with a track record of optimizing multi-unit manufacturing facilities to achieve significant productivity and profit improvements. Expertise in continuous process enhancement, budget development, and cross-functional team leadership drives operational excellence and compliance with industry regulations.
Overview
24
24
years of professional experience
Work History
Operations Director
Manitowoc TJ S. de R.L. de C.V.
Tijuana, Mexico
01.1998 - 12.2021
- Directed all operations for a multinational beverage dispenser systems manufacturer, overseeing the complete production lifecycle of metal parts and assemblies for Welbilt and Multiplex brands.
- Orchestrated multi-unit operations management, aligning production, maintenance, and engineering departments to achieve aggressive financial targets and optimize resource utilization.
- Spearheaded continuous process improvement strategies that significantly enhanced quality metrics, streamlined workflows, and reduced operational waste across manufacturing functions.
- Developed and managed comprehensive operating budgets, analyzing financial reports to implement cost-effective policies that drove substantial profit growth.
- Championed cost reduction initiatives by reconstructing schedule-development processes, leading to diminished overtime expenditures.
- Led and mentored a high-performance team of 10 direct reports, fostering employee motivation and professional growth to maximize departmental productivity.
- Established and enforced operational policies, procedures, and performance benchmarks, ensuring full compliance with city, state, and federal regulations to mitigate audit risks.
- Collaborated with overseas manufacturing partners to maintain rigorous production schedules, optimize the global supply chain, and ensure timely delivery of components.
- Executed workflow optimization tactics through effective employee scheduling, eliminating project downtime and increasing revenue.
- Implemented performance evaluation and monitoring systems to assess staff capabilities, set clear goals, and ensure adherence to operational standards.
- Drove solutions development by working directly with the sales team to identify business opportunities and align product capabilities with evolving client needs.
- Authored and presented accurate monthly and annual budget reports to senior leadership, supporting strategic decision-making and organizational transparency.
- Resolved complex technical and account issues efficiently, resulting in measurable enhancements to customer satisfaction ratings.
- Spearheaded strategic business improvement and quality control action plans that reduced delivery wait times and maintained strict adherence to established budgets.
- Applied Lean methodologies and Six Sigma principles to anticipate operational challenges, resolve production gaps, and drive continuous gains in quality and productivity.
Education
High School Diploma - General Studies
Instituto Tecnologico Regional De Tijuana
Tijuana, MexicoB.S. - Electrical Engineering
Instituto Tecnologico Regional De Tijuana
Tijuana, MexicoGreen Belt Certification - Six Sigma / Operational Excellence
Lean Academy Tijuana
Tijuana, MexicoBlack Belt Certification - Six Sigma / Operational Excellence
Lean Academy Tijuana
Tijuana, MexicoCertificate of Completion - Finance For Executives
Lean Academy Tijuana
Tijuana, MexicoSkills
- Operations strategy
- Supply chain negotiation
- Budget management
- Profit and loss accountability
- Multi-unit operations management
- Production optimization
- Continuous improvement
- Lean Six Sigma methodologies
- Quality assurance and monitoring
- Strategic planning and execution
- Data-driven decision making
- Policy development and compliance
- Revenue growth
- Cross-functional collaboration
- Change management
- Employee motivation and assessment
Languages
- Spanish, Advanced (C1)
- English, Advanced (C1)
Timeline
Operations Director
Manitowoc TJ S. de R.L. de C.V.
01.1998 - 12.2021
High School Diploma - General Studies
Instituto Tecnologico Regional De Tijuana
B.S. - Electrical Engineering
Instituto Tecnologico Regional De Tijuana
Green Belt Certification - Six Sigma / Operational Excellence
Lean Academy Tijuana
Black Belt Certification - Six Sigma / Operational Excellence
Lean Academy Tijuana
Certificate of Completion - Finance For Executives
Lean Academy Tijuana