Dynamic professional with a strong background at Customs and Border Protection, excelling in troubleshooting and compliance with health and safety regulations. Proven ability to enhance operational efficiency through meticulous inspections and staff training. Recognized for exceptional attention to detail and effective issue resolution, fostering a safe and productive work environment.
Overview
22
22
years of professional experience
1
1
Certification
Work History
CBP Technician. 40 Hrs./1802/ GS 8-1/$64,503
Customs and Border Protection
01.2024 - Current
Assisted in troubleshooting equipment issues to minimize downtime and improve efficiency.
Conducted routine inspections to identify potential hazards and maintain workplace safety compliance.
Supported inventory management efforts through accurate tracking of supplies and materials usage.
Assist and provide support to CBP Officers and Agricultural Specialist on inspection, intelligence, analysis and examination of passengers, baggage conveyances and cargo.
Operating scanning equipment to review contents,.
Examining cargo and merchandise; applying appropriate tariff number, value and rate of duty and tax to merchandise.
Security Officer, 10 Hrs./ $8,060
Arizona Western College Yuma Arizona
08.2024 - Current
Conducted regular inspections of facilities and equipment for compliance with safety protocols.
Responded promptly to incidents, mitigating risks and ensuring swift resolution.
Trained new security personnel on protocols, procedures, and emergency response plans.
Collaborated with local law enforcement during emergencies to coordinate effective responses.
Lead Transportation Officer,40 Hrs./$69,989
ISS Action Group (contract With US Border Patrol)
12.2018 - 01.2024
Coordinated logistics and transportation schedules.
Conducted inspections on vehicles and equipment to ensure operational readiness.
Resolved transportation issues promptly to maintain service continuity.
Optimized staff scheduling based on workload analysis which led to reduced overtime costs without compromising on service quality.
Ensured compliance with federal and state regulations, avoiding penalties and maintaining a clean safety record.
Implemented employee training programs to improve driver skills and reduce accident rates.
Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
Correctional Sergeant, 40 Hrs/ $52,000
Arizona Department of Corrections
03.2004 - 2021
Supervised daily operations of correctional facility, ensuring compliance with safety regulations.
Analyzed incident reports to develop strategies for enhancing safety measures within the institution.
Led crisis intervention teams during emergencies, ensuring swift resolution while maintaining order.
Supervised up to 32 employees and performance of tasks and managed 1240 offenders.
Served as a role model for subordinates, demonstrating professionalism in all aspects of job responsibilities.
Conducted thorough investigations into allegations of misconduct or rule violations, resulting in fair disciplinary actions when necessary.
Reduced instances of violence within the institution through effective conflict resolution strategies and communication skills.
Responded to emergency situations and provided first aid following facility guidelines.
Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation.
Evaluated job performance of subordinate staff members regularly while providing constructive feedback for improvement opportunities.
Completed daily work report sheets and delegated tasks to employees.
Assisted in the planning and execution of large-scale facility operations including cell searches, shakedowns, and evacuation drills.
Contributed to creating a safer environment for both staff and inmates by maintaining vigilance, reporting concerns, and addressing potential hazards promptly.
Ensured compliance with federal, state, and local regulations by staying up-to-date on changes in laws and guidelines related to corrections work.
Coordinated responses to critical incidents effectively ensuring minimal disruption to facility operations.
Fostered a culture of respect among staff members through open communication channels and team-building exercises.
Assisted in the development of operational plans for emergency situations, ensuring a well-prepared response team.
Participated in continuous professional development opportunities to stay current on industry trends and enhance knowledge base.
Education
Bachelor of Arts - Hospitality Administration And Management
Centro De Estudios Del Estado De Sonora
San Luis Rio Colorado Sonora, Mexico
Certificate - Agriculture
Arizona Western College
Yuma, AZ
Skills
Attention to detail
Works Well Under Pressure
Issue resolution
Mechanical aptitude
Staff management, education and training
Verbal and written communication
Health and safety regulations
Documentation and reporting
Emergency response
Conflict de-escalation
Crisis intervention training
Emergency evacuation procedures
First aid and CPR
Emergency awareness
Certification
EMT, previous experience
Commercial Driver's License - 7 Years
Languages
Spanish
Full Professional
Portuguese
Limited Working
Timeline
Security Officer, 10 Hrs./ $8,060
Arizona Western College Yuma Arizona
08.2024 - Current
CBP Technician. 40 Hrs./1802/ GS 8-1/$64,503
Customs and Border Protection
01.2024 - Current
Lead Transportation Officer,40 Hrs./$69,989
ISS Action Group (contract With US Border Patrol)
12.2018 - 01.2024
Correctional Sergeant, 40 Hrs/ $52,000
Arizona Department of Corrections
03.2004 - 2021
Bachelor of Arts - Hospitality Administration And Management
Mission Support Assistant at Customs and Border Protection, Border Patrol-Douglas Station / GS7 Step 1 $50,908Mission Support Assistant at Customs and Border Protection, Border Patrol-Douglas Station / GS7 Step 1 $50,908