Alfonso Franco
13820 S 44th St ,AZ
Summary
Developed exceptional customer service skills and ability to manage multiple tasks in fast-paced environment. Seeking to transition into new field, bringing strong work ethic and proactive approach to problem-solving. Focused on contributing to team success and enhancing operational efficiency.
Overview
9
9
years of professional experience
Work History
Cottonwood golf course
10.2018
- Works at proshop and communicates with all golfers on a daily basis, works as marshall
Bear creek golf complex
- Current
Outside Service Supervisor
Bear Creek Golf Complex
Chandler, AZ
06.2025 - Current
- Supervised outside service staff to ensure exceptional guest experiences and course maintenance.
- Managed daily operations of golf cart fleet, ensuring timely delivery and upkeep.
- Trained team members on customer service best practices and equipment
- Developed training materials for new hires, streamlining onboarding process for outside services team.
- Implemented safety protocols for equipment usage, minimizing risk and enhancing operational safety.
Outside Service Attendant
Club Deportivo Campestre De Mexicali
Mexicali
11.2017 - 04.2018
- Worked in the cart barn making sure all carts were ready to go. I also helped picking golf balls from the range and some days in the pro shop.
DEL RIO COUNTry club
05.2017 - 08.2017
- Worked in the golf cart area for 4 months mostly cleaning and helping move around golf carts. I also worked in the pro shop a couple of days if they needed my help
Education
PGA of America Professional Golf Management Program
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VINCENT MEMORIAL HIGH SCHOOL
CUYAMACA COLLEGE
Skills
- Cultivated a supportive environment by actively listening to team needs Guided individuals in mastering golf regulations and navigating directions with ease Leveraged bilingual skills in English and Spanish to enhance communication and collaboration
Timeline
Outside Service Supervisor
Bear Creek Golf Complex
06.2025 - Current
Cottonwood golf course
10.2018
Outside Service Attendant
Club Deportivo Campestre De Mexicali
11.2017 - 04.2018
DEL RIO COUNTry club
05.2017 - 08.2017
Bear creek golf complex
- Current
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VINCENT MEMORIAL HIGH SCHOOL
PGA of America Professional Golf Management Program
CUYAMACA COLLEGE