Alfonso Gonzalez
Webster
Summary
Dynamic sales professional with a proven track record adept in communication and customer relationship management. Excelled in driving sales growth, exceeding targets, and fostering strong customer loyalty through expert product knowledge and effective closing techniques. Skilled in team leadership and rapid learning, significantly enhancing team performance and sales conversions. Was able to achieve top rankings within the company.
Overview
10
10
years of professional experience
Work History
Sales Consultant
Carmax Superstores
02.2021 - 12.2024
- Achieved monthly sales targets consistently, contributing to store revenue growth.
- Developed strong relationships with customers , resulting in high repeat business.
- Assisted in training new associates, enhancing team performance.
- Implemented effective follow up procedures that improved customer satisfaction scores.
- Demonstrated product knowledge through detailed presentations, leading to increased sales conversions.
Retail Sales Manager
T-Mobile USA
05.2016 - 06.2020
- Led a team to achieve and exceed store sales goals.
- Implemented training programs for staff, enhancing team performance and customer service standards.
- Managed inventory effectively, reducing overhead costs and increasing product availability.
- Fostered a strong sales culture that contributed to strong team morals, and productivity.
- Analyzed sales trends to identify opportunities for growth and implement strategic initiatives.
Sales Associate
T-Mobile USA
06.2015 - 05.2016
- Provide excellent customer service, leading to high customer satisfaction rating.
- Assisted in training new employees on sales protocols and customer engagement techniques.
- Developed comprehensive understanding of product offering.
- Contributed to strong sales conversions.
Education
Accounting
University of Houston Clearlake
Clearlake05-2015
Marketing
Dallas Christian College
Dallas, TX05-2012
Associate of Arts - General Studies
San Jacinto College
Pasadena, TX05-2009
Skills
- Communication
- Customer relationship management
- Product and service sales
- Closing techniques
- Adaptability
- Rapid learning
Accomplishments
- Carmax President's Club Double Diamond.
- Carmax Fast Track Diamond
- Carmax top 33% awards ceremony 2022,2023,2024
- Carmax top 10% of company 2022,2023,2024
- T-Mobile Winner's Circle (Top 1%) 2019
- T-mobile Winner's Circle Q3 2018
- T-Mobile #1 store in district 2017,2019
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Consultant
Carmax Superstores
02.2021 - 12.2024
Retail Sales Manager
T-Mobile USA
05.2016 - 06.2020
Sales Associate
T-Mobile USA
06.2015 - 05.2016
Accounting
University of Houston Clearlake
Marketing
Dallas Christian College
Associate of Arts - General Studies
San Jacinto College
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