Alfonso Lara
Orlando,FL
Summary
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
14
14
years of professional experience
Work History
Warehouse Manager
Commodity Forwarders Inc.
01.2021 - Current
- Oversaw that all operations in the warehouse were progressing and organized as needed to complete day to day operations.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Oversaw that all warehouse staff had all necessary trainings completed and that they were up to date with our operations procedures.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Monitored warehouse staff hours and supplies to get day to day operations completed while minimizing company expenses.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Ensured that all warehouse employee yearly evaluations and salary increases were completed on time.
Customer Service Supervisor
Commodity Forwarders Inc.
01.2017 - 01.2021
- Organized job flow for day to day operations in the customer service department.
- Ensured all customer orders were processed in the system on time and correctly.
- Coordinated all airport and local pick-ups for shipments coming in as inventory.
- Organized employee schedules, while monitoring and controlling hours.
- Ensured all employees in our department were trained and up to date with operations in the department.
Customer Service Representative
Commodity Forwarders Inc.
01.2014 - 01.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Processed customer orders in the system for warehouse to be able to assemble the orders.
- Input incoming import files and inventory in to the system.
- Tracked arrival times of incoming import shipments and ensured arrival times were correct in the system.
- Made sure customers inventory matched with our inventory showing in the system.
Department Supervisor
Toys"R"Us
08.2013 - 01.2014
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained new employees on overall company and department-specific policies and procedures.
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
- Ensured all online orders were filled and packaged to go out by cut-off time.
- Performed employee evaluations.
Warehouse Supervisor
Commodity Forwarders Inc.
01.2012 - 08.2013
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and handling operations.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
Warehouse Agent
Commodity Forwarders Inc.
02.2010 - 01.2012
- Prepared orders needing to be built that were going out for the day via truck.
- Did quality control inspections to incoming inventory.
- Loaded orders in to trucks utilizing forklift or pallet jacks.
- Performed daily inventory after building orders for the day.
- Packaged and prepared airfreight shipments going out and meeting airport cut-off times.
Education
High School Diploma -
Mount Rainier High School
Des Moines, WA06.2009
Skills
- Cost Reduction
- Inventory Management
- Bilingual in english and spanish
- Workflow Coordination
- Safety Oversight
- Billing and Invoicing
- Forklift Operations
- Facility Maintenance
- Skilled in microsoft word and excel
- Problem Solving
Timeline
Warehouse Manager
Commodity Forwarders Inc.
01.2021 - Current
Customer Service Supervisor
Commodity Forwarders Inc.
01.2017 - 01.2021
Customer Service Representative
Commodity Forwarders Inc.
01.2014 - 01.2017
Department Supervisor
Toys"R"Us
08.2013 - 01.2014
Warehouse Supervisor
Commodity Forwarders Inc.
01.2012 - 08.2013
Warehouse Agent
Commodity Forwarders Inc.
02.2010 - 01.2012
High School Diploma -
Mount Rainier High School
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