Alfonso Rodriguez Jr.
Las Vegas,NV
Summary
Knowledgeable with solid background in managing inventory and providing excellent customer service. Proven track record of ensuring accurate parts identification and timely procurement. Demonstrate proficiency in inventory management software and strong problem-solving skills.
Spirited professional adept at establishing positive rapport with customers, upselling products and building loyal clientele. Accomplished at achieving high sales averages by upselling orders and suggesting additional accessories. Multitasks to provide individualized service to customers in demanding and high-volume settings.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Parts Associate
Glory Nissan
08.2025 - Current
- Managed inventory levels, ensuring accurate stock availability for production needs.
- Operated and maintained warehouse equipment to enhance efficiency and safety standards.
- Collaborated with team members to streamline parts retrieval processes, reducing delays.
- Conducted regular quality checks on incoming parts, ensuring compliance with specifications.
- Coordinated with suppliers to resolve discrepancies in orders, enhancing supplier relationships.
- Prioritized tasks effectively during high-volume periods, ensuring all customers received prompt attention without sacrificing quality of service.
Parts Advisor
Jaguar LandRover Las Vegas
03.2018 - 08.2025
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
- Maintained a clean and organized workspace, promoting an efficient work environment conducive to productivity and accuracy.
- Managed returns and warranties efficiently, minimizing financial loss for the company while maintaining positive customer relationships.
- Contributed to overall company growth and profitability by consistently providing outstanding customer service and maintaining a high level of proficiency in all aspects of the Parts Advisor role.
Parts counterman/Asst. Parts Manager/Parts Manager
CardinaleWay Acura
03.2013 - 03.2018
- Performed Daily functions with technicians, wholesale customers and retail clients
- Performed Daily operations of stock, inventory and ordering
- Maintained the Department flow of operations
- Trained new staff on parts identification procedures and customer service best practices.
- Maintained up-to-date knowledge of Acura product lines to provide expert recommendations.
- Prioritized tasks effectively during high-volume periods, maintaining focus on customer needs while addressing internal responsibilities as necessary.
- Conducted regular inventory audits to minimize discrepancies and maintain optimal stock levels.
- Assisted in the development of new departmental policies and procedures, ensuring a consistent approach to parts management and customer service across the team.
Service Advisor
Friendly Ford of Las Vegas
11.2012 - 03.2013
- Performed Daily functions with customers for vehicle maintenance and repairs.
- Performed Daily functions with Parts Dept. and Service Technicians to fulfill customers needs for service and repairs.
Level 2 Automotive Technician
Desert BMW and MINI of Las Vegas
04.2012 - 11.2012
- Diagnose and repair all vehicle problems
- Parts Counter (Retail, Wholesale and Technician Counterman)
- Parts Manager; Assistant Parts Manager (Desert Mini) Deal with daily running of the Dept.
- Insure accuracy of parts in the warehouse for wholesale, retail and in-house customers.
- Daily accounting checks and balances.
Resource Center Clerk
Universal Technical Institute, Inc.
10.2006 - 04.2012
- Assist staff and students with auto parts and information
- Use computer for looking-up information ensuring accuracy of data entered
- Check-in merchandise and distribute various departments including tracking invoices of missing items
- Perform and complete assigned tasks timely
- UTI, Avondale, AZ
4th year Electrician-Leadman
Design Electronic
10.2004 - 10.2006
- Read prints
- Run conduit and pulled wire
- Assisted electrical apprentices
Forman
Paws Electric
Amarillo, Texas
10.2002 - 10.2004
- Supervised employees performing assigned tasks including: maintaining employees payrolls
- Prepared paperwork for bids on various contracts
- Ensured timely arrival of material for job site
- Meeting with various contractors
Electrical Apprentice
Panhandle Electric
10.2000 - 10.2002
- Assisted in running electrical conduit, wiring and terminating connections
- Assisted other electricians in industrial, commercial and residential aspects
Manager
Dumas Off Road
05.1996 - 10.2000
- Maintained daily operation of business
- Supervised employees performing tasks
- Assisted customers with purchases, inventoried and stocking parts
- Motorcycle, snowmobile and watercraft repairs
- Lift kits, windows and performance add-ons
Lube Technician
Kwik Kar
03.1995 - 05.1996
- Performed lube, oil and filter changes
- Repaired, mounted, balanced and rotated tires
- Assisted mechanics and welders with minor repairs
- Washed and detailed customers vehicles
Shop Assistant
Petro Source Chemical
02.1994 - 03.1995
- Performed lube, oil and filter changes
- Assisted mechanics and welders with minor repairs
Education
Associate of Occupational Studies Degree - Automotive/Diesel and Industrial Technology, Ford Accelerated Credential Training, BMW STEP training
Universal Technical Institute (UTI)
Avondale, Arizona10.2008
High School Diploma -
Dumas High School
Dumas, TX05.1993
Skills
- Problem-solving skills
- Workplace safety
- Team collaboration
- Shipping and receiving
- Verbal and written communication
- Warehouse operations
- Clean driving record
- Training and coaching
- Customer service
- Forklift operation
- Inventory management
- Sales training
- Inventory auditing
Certification
- BMW STEP Credentials
- Ford STST Credentials
- EPA Certified Section 609; EPA Certified Section 608-Universal
- Monroe Ride Expert
- UTI Sun Oscilloscope Operator and Emission System Tester
- Certified ALLDATA Automotive Information Specialist
Awards
- UTI Lab Foreman: Diesel Engines
- UTI Student of the Course: Automatic Transmissions, Automotive Power Trains, Electronic Fundamentals, Transport Refrigeration, Truck Preventive Maintenance, Power and Performance II, Fuel & Ignition Systems and Electronic Diagnostics
- UTI Perfect Attendance
- UTI Director's Honor List
- Nominated for Alpha Beta Kappa Honor Society
Languages
Spanish
Native or Bilingual
Timeline
Parts Associate
Glory Nissan
08.2025 - Current
Parts Advisor
Jaguar LandRover Las Vegas
03.2018 - 08.2025
Parts counterman/Asst. Parts Manager/Parts Manager
CardinaleWay Acura
03.2013 - 03.2018
Service Advisor
Friendly Ford of Las Vegas
11.2012 - 03.2013
Level 2 Automotive Technician
Desert BMW and MINI of Las Vegas
04.2012 - 11.2012
Resource Center Clerk
Universal Technical Institute, Inc.
10.2006 - 04.2012
4th year Electrician-Leadman
Design Electronic
10.2004 - 10.2006
Forman
Paws Electric
10.2002 - 10.2004
Electrical Apprentice
Panhandle Electric
10.2000 - 10.2002
Manager
Dumas Off Road
05.1996 - 10.2000
Lube Technician
Kwik Kar
03.1995 - 05.1996
Shop Assistant
Petro Source Chemical
02.1994 - 03.1995
High School Diploma -
Dumas High School
Associate of Occupational Studies Degree - Automotive/Diesel and Industrial Technology, Ford Accelerated Credential Training, BMW STEP training
Universal Technical Institute (UTI)