Alfonso Tangherlini
Miami
Summary
Food Safety Manager and Food Handler certification Kitchen Manager with 2 years of experience in high-volume, fast-paced restaurant environments. Proven ability to lead kitchen staff, manage inventory, and ensure strict adherence to health and safety standards, resulting in a 100% pass rate during health inspections. Skilled in cost control, staff training, and streamlining operations to improve efficiency and customer satisfaction.
Overview
25
25
years of professional experience
Work History
Kitchen Manager
Inca Grill Peruvian Bistro
Miami
07.2023 - 07.2025
- Trained kitchen staff on food safety protocols and proper cooking techniques.
- Ensured compliance with health regulations and sanitation standards in the kitchen.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Developed and implemented kitchen policies, procedures and quality standards.
- Oversaw meal preparation and monitored food handling to encourage safety.
Wealth Relationship Manager
Citibank (Citigroup)
Miami
05.2019 - 03.2024
- Build relationships with new clients with the goal of bringing in new bank and brokerage assets
- Deepen relationships with existing clients in wealth and the retail bank through the use of financial planning and excellent discovery and profiling skills.
- Make securities recommendations and provide investment advice to clients through a select number of solutions using firm models & research.
- Reviewed customer information for accuracy and completeness in accordance with AML and KYC regulations.
- Trained junior staff members on KYC/AML requirements and procedures.
Financial Consultant
Regions Bank (Cetera Investments Services)
Miami
06.2016 - 05.2019
- Structure wealth management strategies based in analysis of clients' financial situation and its risk tolerance assessment.
- Maintains proactive contact with client, revise plan periodically and adapt strategy accordingly with life events and/or changes in investment markets.
- Financial solution leader with the responsibility in promoting the flow of referrals and business generation from 15 licensed bankers within 8 financial centers.
- Provided direct supervision to staff, ensuring adherence to policies and procedures.
- Participated in training sessions and workshops to enhance knowledge and skillset.
International Financial Advisor
Wells Fargo Bank (Wells Fargo Advisors)
Miami
12.2010 - 06.2016
- Create and organize a sales plan designed to acquire new clients, generate leads, and grow the business through active calling.
- Maintain high standards of performance record through exceptional customer service, attention to detail and thorough follow up.
- Executed trades on behalf of clients, ensuring compliance with regulations and internal policies.
- Managed client accounts according to established guidelines while adhering to applicable laws and regulations.
- Conducted research on clients' backgrounds, including public records searches, internet searches and other sources of information.
Registered Client Associate
Citibank (Citigroup)
Miami
03.2000 - 12.2010
- Worked closely with other departments within the organization to ensure prompt resolution of client requests.
- Performed daily account maintenance, including opening and closing accounts, processing transfers, and resolving client inquiries efficiently and accurately.
- Provided superior customer service to clients while promoting the firm's products and services.
- Developed and maintained positive relationships with customers by providing timely, accurate information and solutions to their inquiries or problems.
- Monitored customer relationships for changes that may require additional due diligence or heightened risk assessment measures.
Education
Bachelor of Science - Business Management
Miami Dade College
Miami, FlSkills
- Food safety compliance
- Kitchen operations management
- Staff training and development
- Quality control processes
- Inventory management
- Health regulations adherence
- Team collaboration
Timeline
Kitchen Manager
Inca Grill Peruvian Bistro
07.2023 - 07.2025
Wealth Relationship Manager
Citibank (Citigroup)
05.2019 - 03.2024
Financial Consultant
Regions Bank (Cetera Investments Services)
06.2016 - 05.2019
International Financial Advisor
Wells Fargo Bank (Wells Fargo Advisors)
12.2010 - 06.2016
Registered Client Associate
Citibank (Citigroup)
03.2000 - 12.2010
Bachelor of Science - Business Management
Miami Dade College