
As a former college instructor, I very much identify with the concept of customer service. And although my "customers" were my students (for 24 years) the notion of service is deeply ingrained in my worldview and mindset. And I believe that the skill of listening is itself the very key to customer service. Any service-oriented business must be able to listen to its customers and act accordingly. Listening to the customer lets them know that they are valued, and not mere "numbers" filling a space, and not merely a source of profits for the organization. As one who hopes to drive for your organization, I look forward to bringing my patience (my driving record speaks for itself), my sheer enjoyment of driving, my experience as a driver, and my ability to communicate with both customers and fellow workers to bear. I also am fully fluent in Spanish and fairly fluent in French as well.