Alfonso T Dickerson
Eastover,SC
Summary
Results-driven Brake Technician with expertise in brake system diagnostics and repairs at Brakes 4 Less. Recognized for enhancing service turnaround times and delivering exceptional customer service. Proficient in ABS troubleshooting and brake system inspections, complemented by a strong work ethic and problem-solving skills. Committed to ensuring vehicle safety and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Education
Hvac
Fortis College
Columbia, SC12-2015
High School Diploma -
Eau Claire
Columbia,SC07-1996
Work History
Brake Technician
Brakes 4 Less
Columbia, SC
03.2021 - 05.2026
- Diagnosed brake system issues using industry-standard diagnostic tools.
- Performed brake replacements and repairs efficiently to ensure vehicle safety.
- Conducted thorough inspections of brake components for wear and damage.
- Provided exceptional customer service by explaining repair processes clearly.
- Assisted in training new technicians on proper brake maintenance procedures.
- Collaborated with team members to optimize workflow in the shop environment.
- Maintained cleanliness and organization of work area to promote safety standards.
- Implemented process improvements that enhanced service turnaround times.
- Collaborated with other technicians to troubleshoot complex issues and deliver high-quality solutions.
Guest Specialist
Captain Ds Seafood Restaurants
Columbia, Sc
01.2019 - 03.2021
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed guest inquiries and resolved complaints efficiently, ensuring positive dining experiences.
- Trained new staff on operational procedures and customer engagement techniques.
- Implemented strategies to streamline service delivery, improving overall efficiency.
- Collaborated with team members to maintain high standards of food safety and cleanliness.
Skills
Hydraulic systems
Brake component lubrication
Emergency brake service
Brake bleeding techniques
Brake system parts ordering
Brake noise diagnosis
Electronic brake control
Brake system inspections
Brake system warranty work
Brake system customer service
Brake repair expertise
Brake warning light diagnosis
ABS troubleshooting
Brake shoe replacement
Brake fluid testing
Disc brake service
Master cylinder service
Brake pad replacement
Drum brake service
Brake system cleaning
Brake drum machining
Brake hose replacement
Brake system flushing
Brake hardware installation
Brake rotor resurfacing
Brake line inspection
Brake pedal inspection
Brake fluid replacement
Brake system preventative maintenance
Brake system diagnosis
Caliper repair
Brake system documentation
Brake proportioning valve service
Brake dust shield installation
Brake system adjustments
Strong work ethic
Customer service
Changing oil
Time management
Hand and power tools
Problem-solving
Attention to detail
Replacing parts
Certification
Hvac residential and commercial
Timeline
Brake Technician
Brakes 4 Less
03.2021 - 05.2026
Guest Specialist
Captain Ds Seafood Restaurants
01.2019 - 03.2021
Hvac
Fortis College
High School Diploma -
Eau Claire