Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
Generic

Alfonzo Ford

Byron,GA

Summary

Seasoned Emergency Manager focused on supporting emergency response and patient care needs in the local community. Well-coordinated, decisive and eager to make impact on established structures, improve service quality and contain costs in order to optimize program reach. Knowledgeable about working with committees to effectively manage traumatic incidents, crisis situations and disaster response. Focused Emergency Management Director develops comprehensive disaster plans and oversees emergency response teams. Trains personnel to respond appropriately in crisis situations with detailed protocols and clear communication of specific tasks. Coordinates programs to mitigate destructive effects of disasters with implementation of attested emergency activities.

Overview

41
41
years of professional experience
1
1
Certification

Work History

Onsite Medical Representative

Amazon Corp.
04.2023 - Current
  • Enhanced patient care by providing immediate medical assistance and addressing health concerns.
  • Reduced workplace injuries by conducting thorough safety assessments and recommending improvements.
  • Recommended onsite medical inventory, ensuring availability of essential supplies for emergency situations.
  • Collaborated with management to develop effective injury prevention strategies.
  • Promoted employee wellness through educational stand up sessions and huddles on topics such as nutrition, stress management, and ergonomics.
  • Maintained accurate medical records for all employees, ensuring compliance with confidentiality regulations and HIPAA guidelines and workers compensation
  • Responded promptly to onsite emergencies, providing skilled first aid treatment and coordinating additional support when necessary.
  • Conducted regular facility inspections to identify potential hazards and recommend corrective measures for safer work environment.
  • Provided excellent customer service to Amazon Associates.

Emergency Management (Per Diem Contractor)

Fort Valley State University
02.1985 - 02.2022
  • Enhanced team productivity by providing ongoing (CPR/ First Aid) training and support to Fort Valley State University Athletic Department, Public Safety Department, Clinic.
  • Assisted in Automated External Defibrillator delivery project while maintaining strict adherence to deadlines and budget outlined by university. Made recommendations of Automated External Defibrillators to unify Heart saver, First Aid care delivery to Fort Valley State university for seamless emergency care operations.
  • Coordinated timely delivery of materials and resources to Fort Valley State University by coordinating EMS coverage to homecoming events, athletic events and other projects needed for EMS assistance, preventing delays in project delivery.
  • Implemented medical protocols for onsite delivery of coverage of practice sessions when athletic trainer was not available reducing incidents of workplace accidents and injuries to student participants.
  • Filled in for Emergency Management Coordinator during 2019 COVID Pandemic to perform testing and other duties he required.

Director of Emergency Services

Peach County Ambulance Service EMS / Rescue
03.1983 - 02.2022
  • Improved emergency response times by streamlining communication channels and optimizing resource allocation.
  • Developed comprehensive training programs for staff, resulting in increased efficiency and improved patient care.
  • Enhanced patient satisfaction levels by implementing process improvements and focusing on patient-centered care.
  • Collaborated with cross-functional teams (Fire Department and Law Enforcement First Responder's) to develop and implement strategic initiatives for Emergency Services delivery in peach County Community.
  • Managed budgets and resources, ensuring cost-effective delivery of high-quality emergency medical and rescue services.
  • Implemented data-driven decision-making processes to continuously improve operational efficiency and patient outcomes.
  • Established effective partnerships with local emergency response agencies to facilitate seamless coordination during crisis situations.
  • Oversaw recruitment efforts, selecting highly skilled professionals to join Emergency Medical Service Team.
  • Conducted regular audits of emergency services operations to identify areas for improvement and address potential risks proactively.
  • Increased staff retention rates through mentoring, coaching, and professional development opportunities tailored to individual needs.
  • Championed adoption of new technologies within department to improve efficiency, accuracy, and overall quality of care provided to patients.
  • Partnered with multi-disciplinary team meetings to review complex cases, foster collaboration among staff members, and ensure consistent best practices across all aspects of department's operations.
  • Facilitated open communication among team members by promoting culture of transparency, accountability, and mutual respect within department.
  • Championed culture of patient safety within department by regularly reviewing incident reports, conducting root-cause analyses, and implementing corrective actions as needed to prevent future occurrences.
  • Evaluated emerging trends in emergency medicine to identify potential areas of growth or improvement within department''s existing operations.
  • Maintained current understanding of local, state and federal guidelines for emergency response.
  • Facilitated emergency management training for staff and conducted emergency drills.
  • Collaborated with stakeholders to prepare plans and procedures to respond to emergency scenarios.
  • Investigated practical and theoretical issues facing emergency services and identified effective resolutions.
  • Applied for federal funding for emergency-management-related needs and administered and reported on progress of such grants.
  • Managed 24 full-time and part-time medical personnel and additional rescue personnel from adjacent department under Peach County EMS / Rescue scope of service delivery.

Program Instructor EMT-Basic (Part-Time)

Central Georgia Technical College
04.1990 - 08.2000
  • Enhanced student understanding by incorporating real-world examples and hands-on activities into program curriculum.
  • Evaluated student performance regularly through assessments, modifying instructional strategies accordingly for improved comprehension.
  • Implemented innovative teaching techniques that catered to diverse learning styles, resulting in increased student engagement.
  • Organized extracurricular activities related to program''s subject matter, offering additional opportunities for enrichment and exploration outside of classroom setting.
  • Regularly attended professional development workshops to stay current with industry trends and best practices in education, enhancing overall instruction quality.
  • Utilized various assessment tools to measure program effectiveness, identifying areas requiring improvement and implementing necessary changes promptly.
  • Mentored new instructors within department, providing guidance on teaching methodologies and classroom management strategies.
  • Created environment that facilitated achievement of development outcomes and promoted and stimulated daily learning.

Education

Entered Paramedicine *program - Biology / Nursing

Georgia College And State University
Milledgeville, GA
09.1982

EMS Healthcare Public Safety Management - Healthcare Management

Purdue Global
Davenport, IA
01.2025

Executive Development And Management - Management

Georgia Public Safety Training Center
Forsyth, GA
11.1996

Skills

  • Medical Equipment Operation
  • Diagnostic Testing
  • Clinical Documentation
  • HIPAA Compliance
  • Verbal Communication
  • EKG Interpretation
  • Vital signs monitoring
  • Healthcare Software Proficiency
  • Problem-Solving
  • Database Search and Data Entry Skills
  • Patient Confidentiality and Data Security
  • Resolving Problems
  • Calm and Effective Under Pressure
  • Medical Services Administration
  • Heart saver First Aid (First Aid) Instructor
  • Emergency Care and Department management delivery

Accomplishments

Emergency Medical Services (Region 5 ) Director of the Year (2009)


Emergency Medical Services (Georgia)

Director of the Year 2009


Emergency Medical Services (Georgia)

EMS Director of the Year 2021

Certification

  • Emergency Service License - Paramedic
  • Advanced Life Support
  • Advanced Cardiac Life Support
  • Trauma Life Support
  • Advanced Medical Hazmat
  • Rescue Certification
  • Fire Safety and Prevention (OHSA)
  • Risk Management (LGRMS) Safety Officer 1,2,3.
  • GSO Active Shooter: Preparedness and Response Training
  • Executive Development and Management


Affiliations

  • Georgia Department of Public Health (Peach County) Board Member
  • American Heart Association Instructor
  • Regional EMS Board Member

Timeline

Onsite Medical Representative

Amazon Corp.
04.2023 - Current

Program Instructor EMT-Basic (Part-Time)

Central Georgia Technical College
04.1990 - 08.2000

Emergency Management (Per Diem Contractor)

Fort Valley State University
02.1985 - 02.2022

Director of Emergency Services

Peach County Ambulance Service EMS / Rescue
03.1983 - 02.2022

Entered Paramedicine *program - Biology / Nursing

Georgia College And State University

EMS Healthcare Public Safety Management - Healthcare Management

Purdue Global

Executive Development And Management - Management

Georgia Public Safety Training Center

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