Nyana Geisler
Summary
Compassionate patient representative with background in managing patient interactions and resolving concerns effectively. Skilled in communication, ensuring clarity and understanding between healthcare providers and patients. Demonstrated ability to improve patient satisfaction through attentive service and problem-solving. Contributed to streamlining front office operations, enhancing overall efficiency in previous roles. Compassionate professional in healthcare patient relations, known for high productivity and efficient task completion. Possess specialized skills in conflict resolution, patient advocacy, and health information privacy practices. Excel at communication, empathy, and problem-solving to enhance patient satisfaction and support healthcare objectives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Onsite Medical Representative
Amazon
Jefferson, GA
02.2024 - Current
- Assisted with the preparation of claim forms and related documents for processing.
- Maintained a database of all current workers' compensation cases.
- Handled sensitive information in accordance with company policy and HIPAA regulations.
- Assessed and monitored the condition of patients in need of first aid.
- Provided emergency care to injured or ill individuals.
- Performed wound cleaning, bandaging, splinting and taping.
- Instructed patients on proper self-care techniques for their injuries or illnesses.
- Maintained accurate records of treatments administered and patient conditions.
- Instructed students on the proper techniques for administering first aid in emergency situations.
Medical Evacuation Technician
US Air Force Reserve Command
Maxwell, AL
12.2022 - Current
- Assisted physicians with patient care by taking vital signs, administering injections and performing other nursing duties.
- Provided direct physical and emotional support to patients and their families.
- Performed routine laboratory tests including urinalysis, blood glucose monitoring and others.
- Maintained accurate medical records of each patient's health condition.
- Ensured that all medications were administered accurately and on time as prescribed by the physician.
- Observed patients for any changes in their condition or behavior, reported findings to the supervisor or physician in charge.
- Managed inventory levels of medical supplies within the unit ensuring adequate stock is always available.
- Administered medications orally, intravenously or intramuscularly depending on the prescription given by the doctor.
- Participated in educational programs to keep up-to-date on new developments in nursing practice.
Education
Bachelor of Science - Biology
Kennesaw State University
Kennesaw, GA05-2028
Skills
- Diagnostic testing
- Clinical documentation
- Vital signs monitoring
- HIPAA compliance
- Verbal communication
- Medical equipment operation
- On-site demonstrations and training
- Document management
- Relationship building
- Electronic medical records
- Inventory management
- Analytical thinking
- New hire training
- Medical terminology proficiency
Certification
- National Emergency Medical Technician
- First Aid, AED, BLS Instructor
Timeline
Onsite Medical Representative
Amazon
02.2024 - Current
Medical Evacuation Technician
US Air Force Reserve Command
12.2022 - Current
Bachelor of Science - Biology
Kennesaw State University
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