
Dedicated healthcare operations leader with 8+ years of hands-on experience managing high-volume, high-acuity care services in a Level I trauma center. Expertise in infection control, sterile technique, emergency response, patient safety, staff training, process improvement, and bilingual customer service. Bilingual in English and Spanish. Combines a strong biology foundation with proven operational leadership and community coordination skills to deliver measurable improvements in efficiency, compliance, and outcomes. Eager to contribute to Miami-Dade County initiatives in public health, healthcare administration, emergency management, or community services