ALFRED DALRYMPLE
Las Vegas,NV
Summary
Results-driven Patient Revenue Analyst at Dignity Health with expertise in data analysis and revenue cycle optimization. Proven track record in enhancing system integration and accuracy, while effectively managing vendor relationships. Skilled in Microsoft Excel and project management, I excel at identifying efficiency opportunities to improve financial outcomes.
Overview
22
22
years of professional experience
Work History
Patient Revenue Analyst
Dignity Health Common - Spirit St. Rose Sienna
10.2025 - Current
- Third-party revenue cycle vendor / partners system optimization and integration.Developed and maintains functional, accurate and reconciliation between host systems and third-party systems.Primarily responsible for maintaining data accuracy between CommonSpirit host systems (e.g., Epic, STAR, Meditech, Paragon, CPSi, etc.) and numerous vendor platforms/products. Reconciliation efforts are needed across multiple systems concurrently as well to ensure proper account handling.Main point of contact for vendors and internal contacts for system reconciliation exceptions and resolution.Accurately and timely maintains Revenue Cycle system dictionaries and tables, based in collaboration with RRC management and IT resources when applicable.Review Revenue Cycle metrics, exception report review and management, daily agency file review/clean-up, and accounts receivable inventory for optimization and efficiency opportunities.
Patient Financial Counselor
Dignity Health - CommonSpirit St. Rose Sienna
01.2024 - 10.2025
- Conduct thorough financial interviews to determine eligibility for AHCCCS, insurance enrollment, and hospital-specific financial assistance programs.Manage end-of-day cash reconciliation and credit card processing with 100% accuracy, resolving discrepancies within one business day.Perform consistent follow-up on self-pay accounts and past-due balances through professional written correspondence and phone outreach.Facilitate the insurance claim lifecycle, including generating bills, rebilling as necessary, and tracking status updates with insurance providers.Review and process detailed financial assistance applications, including income verification, credit history analysis, and property ownership documentation.Collaborate with internal committees and performance improvement teams to streamline patient financial services and enhance the overall patient experience.
Program Support Analyst
Department of Veterans Affairs
10.2011 - 01.2024
- Prepare written documents. Review patient account information to determine if insurance payments should be applied to veteran's co-pay.
- Provide customers with consistent information according to established policies and procedures. Compile and track data for the preparation of statistical, financial, and administrative reports. Prepare public vouchers for processing. Prevent veterans from being referred to the Debt Management Program (DMC) and Treasury Offset Program (TOP).Conduct follow-up contacts with veterans through telephonic, electronic, or written media to ensure that services provided were adequate and appropriate.
Financial Counselor
Kaiser Permanente
10.2004 - 09.2007
- Confidentially interviewed patients who have been referred by service representatives & other internal personnel regarding alternate payer(s) (Non-members, Coordination of Benefits, Third Party Liability, Workers' Compensation) and/or issues regarding eligibility status.
- Used independent judgment to identify alternate payer(s) or identify the patient as medically indigent. Extensive knowledge of Workers' Compensation, Commercial Insurance Plans, Third Party Liability, & governmental regulations for government programs.
- Investigated potential eligibility for KP membership through available Government Programs (Medi-Cal, Medicare, Transition Plan, etc) & refer for enrollment as appropriate. Determined individuals to be indigent & has no alternate payer(s), completes a Medical Financial Assistance application & based on an analysis of patient's financial information, recommends approval to Supervisor. Reviewed CPR's, and/or clinical documents to identify potential Third Party Liability and/or Workers' Compensation cases.
- Obtained pre-authorization from or conducts notification of treatment to employers or other insurance carriers. Determined eligibility status is verified using on-line eligibility systems. Placed telephone calls to appropriate departments (Membership Accounting, Sales & Marketing, etc) in cases where group eligibility is not regularly updated. Reviewed documentation contained in billable jacket/superbill for completeness. Researched, investigated, & obtained any missing or needed information/documentation prior to being sent to the Business Services Department.
Education
Associate's Degree - HVAC Technology
College of Southern Nevada
12-2026
Masters of Public Health -
Southern New Hampshire University
09-2026
Bachelor of Science - Business Management
Grand Canyon University
04-2026
ASSOCIATE'S Degree - Entrepreneurship (AAB)
Eastern Gateway Community College
08-2021
ASSOCIATE'S Degree - HUMAN Resources Management (AAB)
Eastern Gateway Community College
08-2020
Associate's Degree - General Studies (AGS)
College of Southern Nevada
06-2019
Diloma, Gen A. Wilson High School
06-1998
Skills
- Data analysis
- Public health
- Project management
- Microsoft Excel
- Financial analysis
- Revenue cycle
Timeline
Patient Revenue Analyst
Dignity Health Common - Spirit St. Rose Sienna
10.2025 - Current
Patient Financial Counselor
Dignity Health - CommonSpirit St. Rose Sienna
01.2024 - 10.2025
Program Support Analyst
Department of Veterans Affairs
10.2011 - 01.2024
Financial Counselor
Kaiser Permanente
10.2004 - 09.2007
Associate's Degree - HVAC Technology
College of Southern Nevada
Masters of Public Health -
Southern New Hampshire University
Bachelor of Science - Business Management
Grand Canyon University
ASSOCIATE'S Degree - Entrepreneurship (AAB)
Eastern Gateway Community College
ASSOCIATE'S Degree - HUMAN Resources Management (AAB)
Eastern Gateway Community College
Associate's Degree - General Studies (AGS)
College of Southern Nevada
Diloma, Gen A. Wilson High School