Melissa Osentoski
Cass City
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Revenue Integrity Analyst/ Denial Analyst
Hills and Dales General Hospital (Aspire RHS)
Cass City
08.2023 - Current
- Analyzed trends in billing denials and worked with departments to identify root causes
- Training new hires with real time eligibility
- Generated detailed financial reports for management review.
Billing Specialist
Hills And Dales General Hospital (Aspire RHS)
Cass City
06.2013 - 08.2023
- Monitored accounts receivable activity to ensure timely payment of invoices.
- Monitored patient account details for non-payments, delayed payments, and other irregularities.
- Processed insurance payments
- Assessed billing statements for correct diagnostic codes and identified problems with coding.
- Answered customer inquiries regarding billings, payments, account status.
Education
Associate of Applied Science - Medical Insurance Billing
Baker College
Flint, MI05-2014
High School Diploma -
Cass City High School
Cass City, Michigan05-1999
Skills
- Billing analysis
- Denial management
- Financial reporting
- Epic Super user
- Insurance verification
- Data analysis
- Customer service
- Problem solving
- Employee training
- Time management
- Microsoft Office Suite
- Healthcare billing
References
References available upon request.
Timeline
Revenue Integrity Analyst/ Denial Analyst
Hills and Dales General Hospital (Aspire RHS)
08.2023 - Current
Billing Specialist
Hills And Dales General Hospital (Aspire RHS)
06.2013 - 08.2023
Associate of Applied Science - Medical Insurance Billing
Baker College
High School Diploma -
Cass City High School