Alfred Ginez
Covina,CA
Summary
Lead Field Technician at Remedi8 with extensive experience in field supervision and client relations. Proven expertise in quality assurance and problem-solving, resulting in improved workflow efficiency and compliance with hospital standards. Dedicated to delivering exceptional service and ensuring project success in healthcare settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Field Technician
Remedi8
Rancho Cucamonga, California
08.2017 - 08.2025
- Supervised field operations to ensure compliance with safety protocols and quality standards.
- Conducted site inspections verifying adherence to environmental regulations.
- Trained junior technicians on equipment handling and operational procedures.
- Implemented process improvements to enhance workflow efficiency for field tasks.
- Coordinated project schedules with clients and team members for timely execution.
- Documented daily activities, including service calls, repairs, and installations.
- Resolved customer complaints promptly, promoting high satisfaction through knowledgeable service.
- Maintained inventory of tools, supplies, and spare parts for ongoing projects.
- Served as the primary point of contact for clients, ensuring seamless communication and resolution of inquiries.
- Acted as the liaison between clients and teams, fostering strong relationships and addressing client needs effectively.
- Provided expert guidance and support to team members, addressing all questions and concerns effectively.
- Directed a team in executing field operations to ensure project completion at healthcare facilities.
- Demonstrated comprehensive understanding of hospital operational standards and protocols.
- Applied extensive knowledge of hospital expectations to ensure optimal field operations.
Education
EPA License - H-VAC
Baldwin Park Adult School
Baldwin Park, CA10-2021
Some College (No Degree) - Science
East Los Angeles College
Monterey Park, CASkills
- Field supervision
- Effective communication
- Client liaison
- Quality assurance
- Problem solving
- Field service experience
- Customer relationship management
Certification
- Cerificate of Profciency in Heating, Ventilation and Air Conditioning (HVAC), Oct. 2021
- Universal EPA License, Oct. 2021
Timeline
Lead Field Technician
Remedi8
08.2017 - 08.2025
EPA License - H-VAC
Baldwin Park Adult School
Some College (No Degree) - Science
East Los Angeles College
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