Alfred Ramos
San Antonio,TX
Summary
Personable City Letter Carrier bringing many years of industry experience including route delivery and collection. Strong knowledge of postal products, services, and procedures. Proven history of building rapport with postal customers to foster satisfaction.
Overview
2
2
Languages
33
33
years of professional experience
Work History
City Letter Carrier
US Postal Office
San Antonio
12.1984 - 10.2017
- Delivered mail and packages to residential and commercial addresses efficiently.
- Sorted and organized mail based on delivery routes and schedules.
- Maintained accurate records of deliveries and customer interactions.
- Ensured proper handling of sensitive and registered mail items.
- Adhered to safety protocols while navigating various terrains in all weather conditions.
- Collaborated with team members to optimize delivery routes and efficiency.
- Maintained professional and effective public relations with customers and community members.
- Loaded mail into delivery vehicle according to established procedures.
- Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
- Operated company vehicle in a safe manner while delivering mail along the assigned route.
- Handled undeliverable mail in accordance with established procedures.
- Ensured that all safety guidelines were followed during deliveries.
- Used portable electronic scanner to track parcels and record tracking progress.
- Collected customs charges, postage due and C.O.D. payments.
- Performed daily pre-trip inspections on vehicles prior to use.
- Collected payments for CODs, stamps, and other services rendered.
- Organized incoming, outgoing mail in order to ensure timely delivery, pickup.
- Reported any suspicious activities to supervisors immediately.
- Collaborated with other carriers in order to complete routes efficiently and effectively.
- Assisted customers with change of address forms when needed.
- Researched customer inquiries related to delivery status of packages or letters.
- Collected mail from distribution and prepared in sequence for efficient delivery.
- Acquired customer signature for registered and insured mail.
- Sorted mail for delivery, arranging mail in delivery sequence.
- Recorded address changes to redirect mail for residences or businesses.
- Delivered various types of mail on routes according to strict timelines.
- Assisted customers by lifting heavy packages and placing parcels by front door or garage.
- Ensured delivery vehicle was clean and in good working condition after deliveries.
- Observed road rules, weather, and road conditions and other factors to maintain safe driving record.
- Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors.
Education
John F Kennedy High School
San Antonio, TXSkills
- Route navigation
- Route optimization
- Mail sorting
- Package handling
Languages
English
Professional
Spanish
Limited
Veteran United States Air Force
Printer systems operator
Air craft loader mechanic
All duties while with the US Air Force
Timeline
City Letter Carrier
US Postal Office
12.1984 - 10.2017
John F Kennedy High School