Alfred Rodriguez
Hussmann
LOS ANGELES,CA
17
years of professional experience
Results-driven Order Management Specialist with 13 years in manufacturing, quality control, and customer service. Expertise in order entry and ERP systems, with bilingual proficiency in English and Spanish. Skilled in coordinating order fulfillment and maintaining accurate inventory records, enhancing cross-departmental communication to optimize operational efficiency.
Work History
Order Management Specialist
4 Years 11 Months- Input sales orders into internal systems, enhancing operational efficiency for engineering and manufacturing departments.
- Collaborated with sales, engineering, and manufacturing units to streamline processes, ensuring on-time product delivery.
- Monitored order accuracy to ensure delivery of high-quality products to customers.
- Ensured high-quality products were delivered to customers by monitoring order accuracy
- Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
- Managed high volumes of orders, consistently meeting deadlines and maintaining accuracy throughout the process.
- Exhibited exceptional time management skills to consistently meet tight deadlines.
- Applied strong computer literacy and Microsoft Outlook skills for daily tasks
- Trained new team members on order management protocols and system navigation.
Quality Control Inspector Lead
2 Years 7 Months- Led quality control team to ensure products met customer requirements
- Decided on corrective actions for quality issues to enhance customer satisfaction
- Collaborated with team members to swiftly resolve quality concerns
- Maintained comprehensive inspection and quality check records to support compliance and accountability
- Communicated findings and solutions to management and production teams
Quality Control Inspector
10 Months- Inspected products for adherence to customer specifications, ensuring consistent quality
- Inspected products to ensure they met customer specifications
- Documented inspection results and communicated issues to supervisors for prompt resolution
- Collaborated with team to uphold quality standards, fostering a culture of excellence
Wiring Assembler
1 Year 11 Months- Wired and tested lights, fans, and controllers in products
- Verified compliance of electrical components with quality standards
- Implemented safe work practices during assembly and testing
Brazer/Assembler
1 Year 11 Months- Executed cutting, bending, and brazing of copper pipes to ensure precise product assembly
- Executed safety protocols during tool and material handling
- Operated brazing equipment to assemble components for refrigeration units.
- Ensured high-quality standards by inspecting completed brazed joints for integrity.
- Collaborated with production teams to streamline assembly line processes and reduce downtime.
Assembler
3 Years- Executed pre-assembly and final fit and finish processes to ensure product readiness
- Assisted at various stations to maintain production flow
- Conducted quality checks on products before shipment
Crew Member
4 Years 2 Months- Handled food preparation and operated cash register to ensure smooth service
- Delivered exceptional customer service to enhance guest experience
- Ensured cleanliness and organization of work areas to promote safety and efficiency
Education
Bachelors - Technology and Operations Management
Associate's degree - Business Administration
Phi Thetha Kappa
High school diploma
Skills
Order management
ERP implementation
Order processing systems
ERP software management
Order process management
Quality assurance inspection
Cross-functional communication
Excel proficiency
Written communication
Time management
Manufacturing process knowledge
Digital technologies
Software usage
Power tool operation
Proficient in handling multiple tasks
Order management
Clear written communication
Adaptable learner
Problem resolution
Timeline
Order Management Specialist
Hussmann
09.2021 - CurrentRead More
Quality Control Inspector Lead
Hussmann
01.2019 - 08.2021Read More
Quality Control Inspector
Hussmann
03.2018 - 01.2019Read More
Wiring Assembler
Hussmann
04.2016 - 03.2018Read More
Brazer/Assembler
Hussmann
04.2016 - 03.2018Read More
Assembler
Hussmann
04.2013 - 04.2016Read More
Crew Member
Auntie Anne's
11.2009 - 01.2014Read More
James A Garfield High School
High school diploma
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Mount San Antonio College
Associate's degree from Business Administration
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California State Polytechnic University-Pomona
Bachelors from Technology and Operations Management
Read More