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Customer-focused and highly organized professional with 9 years of experience in customer support and order management across fast-paced industries. Skilled in handling customer inquiries, managing end-to-end order lifecycles, and resolving issues to ensure satisfaction and timely delivery. Proficient in ERP/CRM systems (SAP, Salesforce), with a strong track record of improving process accuracy and supporting cross-functional teams.

Adept at streamlining order management and enhancing efficiency, I significantly improved lead times and reduced errors at Emtek Door Hardware. My expertise in order process management and strong communication skills led to notable achievements, including a marked increase in warehouse efficiency. Demonstrating a keen ability to manage high volumes with precision, I excel in fast-paced environments.

 Motivated Order Management Representative processes and tracks customer orders in fast-paced environment with demonstrated commitment to customer service excellence. Multitasks, prioritizes and problem solves while creating and maintaining well-organized workflow. Strong Sap knowledge and proficiency to navigate multiple systems. 

Motivated Order Management Representative processes and tracks customer orders in fast-paced environment with demonstrated commitment to customer service excellence. Multitasks, prioritizes and problem solves while creating and maintaining well-organized workflow. Strong software knowledge and proficiency to navigate multiple systems. Diligent order management specialist with 3+ years of order management experience from order placement through final customer payment. Excels in high-volume atmospheres requiring multitasking skills and commitment to customer satisfaction. Showcases attention to detail and responds to shifting priorities across broad range of order fulfillment tasks to drive operational efficiencies. Organized Order Clerk demonstrates strong communication skills with commitment to exceeding client expectations. Dedicated to consistent accuracy and proficiency when performing routine tasks and utilizes problem-solving abilities to formulate solutions to complex issues.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

KEVIN BRANDON

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Order Management Specialist

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Order Processor/Restocker

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Diploma -

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Order Management Specialist

Error Resolution

Order Processor/Restocker

Server

N/A - IT

Diploma -

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