Christopher Soto
La Puente,CA
Summary
Adept at streamlining order management and enhancing efficiency, I significantly improved lead times and reduced errors at Emtek Door Hardware. My expertise in order process management and strong communication skills led to notable achievements, including a marked increase in warehouse efficiency. Demonstrating a keen ability to manage high volumes with precision, I excel in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Order Management Specialist
Emtek Door Hardware
04.2018 - 08.2024
- Streamlined communication with suppliers for improved lead times and prompt order completion.
- Reduced order errors with meticulous attention to detail, thorough review, and effective communication.
- Enhanced order processing efficiency by streamlining workflows and implementing best practices.
- Managed high volumes of orders, consistently meeting deadlines and maintaining accuracy throughout the process.
Order Processor
Centric Parts
07.2014 - 06.2018
- Collaborated with inventory management teams to ensure adequate product availability for fulfilling orders.
- Communicated with customers to address order inquiries, changes and cancellations.
- Reduced customer complaints by promptly addressing issues related to order status or shipment delays.
- Improved warehouse efficiency by providing clear and concise instructions for pickers and packers.
Education
Montebello High School
Montebello, CASkills
- Order process management
- Warehouse flow
- Shipping procedures
- Order fulfillment
- Purchase order management
- Returns processing
- Tracking packages
- Order picking
Timeline
Order Management Specialist
Emtek Door Hardware
04.2018 - 08.2024
Order Processor
Centric Parts
07.2014 - 06.2018
Montebello High School
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