Alfred Williams
New Orleans,LA
Summary
Accomplished Sales Associate Specialist at Pacsun, adept in effective negotiation and customer service, enhanced store's visual appeal and customer retention. Demonstrated problem-solving skills and product knowledge, leading to a positive impact on sales and customer satisfaction. Proven ability in money handling and policy adherence, contributing to a collaborative and efficient work environment.
Overview
2
2
years of professional experience
Work History
Sales Associate Specialist
Pacsun
07.2023 - 12.2024
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered questions about store policies and addressed customer concerns.
- Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
- Stayed up-to-date on industry trends and competitor activities, adjusting sales tactics accordingly for continued success.
- Contributed to a positive work environment by collaborating with team members and offering support when needed.
- Skillfully navigated challenging situations with customers, resolving issues swiftly and professionally to maintain brand reputation.
Line Cook
Reginelli's Pizzeria
05.2024 - 08.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Plated and presented all dishes to match established restaurant standards.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
Sales Associate
Express Clothing
10.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Xavier University of Louisiana
New Orleans, LA05-2024
Skills
- Effective negotiation
- Money handling
- Store opening and closing
- Customer assistance
- Product knowledge
- Customer service
- Problem-solving
- Phone etiquette
- Cash register operation
- Policy and procedure adherence
Timeline
Line Cook
Reginelli's Pizzeria
05.2024 - 08.2024
Sales Associate Specialist
Pacsun
07.2023 - 12.2024
Sales Associate
Express Clothing
10.2022 - 06.2023
High School Diploma -
Xavier University of Louisiana