Summary
Overview
Work History
Education
Skills
Additional Information - Summary
Timeline
Generic

Alfred Dunn

Forest Hill,TX

Summary

Sales and IT professional with a strong track record of exceeding goals, delivering exceptional customer service, and fostering team success. Seeking to apply my technical skills, sales expertise, and leadership to a new opportunity.

Overview

11
11
years of professional experience

Work History

Sales Rep & Technician

T-Mobile
11.2024 - Current
  • Promoted wireless solutions, achieving high sales and customer loyalty
  • Delivered technical support for devices, ensuring excellent customer service
  • Exceeded store goals and collaborated with the team to drive results

Innovations & Help Desk Technician

ADT
10.2024 - 01.2022
  • Installed and troubleshot security systems, enhancing customer satisfaction
  • Collaborated with sales teams to meet customer needs and drive sales

Sales Expert

Ashley Furniture
07.2023 - 07.2020
  • Consistently met and exceeded sales targets through personalized customer service
  • Built lasting client relationships while contributing to team success

Sales Expert

AT&T
05.2016 - 07.2020
  • Provided tailored wireless solutions, achieving high sales and customer retention
  • Assisted with technical troubleshooting, ensuring customer satisfaction

Help Desk Technician

Telvista
01.2022 - 06.2020
  • Provided tech support, quickly resolving issues to minimize downtime
  • Worked cross-functionally to improve internal processes and team efficiency

Brand Ambassador

68 Inside Sports
04.2014 - 04.2015
  • Promoted brand visibility at events, building relationships with potential clients
  • Worked with the marketing team to increase product awareness

Education

Bachelor of Arts - Business Marketing

Penn Valley College
Kansas City, MO
05.2013

Skills

  • Sales & Customer Relationship Management
  • Leadership & Team Collaboration
  • Goal Achievement & Problem-Solving
  • Technical Support & Troubleshooting

Additional Information - Summary

I combine technical expertise with a passion for sales, leadership, and teamwork. I thrive in collaborative environments and love achieving goals, all while keeping things light and fun.

Timeline

Sales Rep & Technician

T-Mobile
11.2024 - Current

Innovations & Help Desk Technician

ADT
10.2024 - 01.2022

Sales Expert

Ashley Furniture
07.2023 - 07.2020

Help Desk Technician

Telvista
01.2022 - 06.2020

Sales Expert

AT&T
05.2016 - 07.2020

Brand Ambassador

68 Inside Sports
04.2014 - 04.2015

Bachelor of Arts - Business Marketing

Penn Valley College
Alfred Dunn