Sales and IT professional with a strong track record of exceeding goals, delivering exceptional customer service, and fostering team success. Seeking to apply my technical skills, sales expertise, and leadership to a new opportunity.
Overview
11
11
years of professional experience
Work History
Sales Rep & Technician
T-Mobile
11.2024 - Current
Promoted wireless solutions, achieving high sales and customer loyalty
Delivered technical support for devices, ensuring excellent customer service
Exceeded store goals and collaborated with the team to drive results
Innovations & Help Desk Technician
ADT
10.2024 - 01.2022
Installed and troubleshot security systems, enhancing customer satisfaction
Collaborated with sales teams to meet customer needs and drive sales
Sales Expert
Ashley Furniture
07.2023 - 07.2020
Consistently met and exceeded sales targets through personalized customer service
Built lasting client relationships while contributing to team success
Sales Expert
AT&T
05.2016 - 07.2020
Provided tailored wireless solutions, achieving high sales and customer retention
Assisted with technical troubleshooting, ensuring customer satisfaction
Help Desk Technician
Telvista
01.2022 - 06.2020
Provided tech support, quickly resolving issues to minimize downtime
Worked cross-functionally to improve internal processes and team efficiency
Brand Ambassador
68 Inside Sports
04.2014 - 04.2015
Promoted brand visibility at events, building relationships with potential clients
Worked with the marketing team to increase product awareness
Education
Bachelor of Arts - Business Marketing
Penn Valley College
Kansas City, MO
05.2013
Skills
Sales & Customer Relationship Management
Leadership & Team Collaboration
Goal Achievement & Problem-Solving
Technical Support & Troubleshooting
Additional Information - Summary
I combine technical expertise with a passion for sales, leadership, and teamwork. I thrive in collaborative environments and love achieving goals, all while keeping things light and fun.