ALFREDO CARRASQUILLA
5110 HUDSON AVE APT LL2,NJ
Summary
I am a young entrepreneur and visionary with a positive and futuristic attitude, very perfectionist and punctual in my things, also competitive and strive to be the best in what I do, I am very cheerful, sociable and willing to learn. Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales representative
Penske Automotive
01.2020 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- working whit CRM data base daily calls
- Shot and create videos blogging for the new and preowned inventory .
Sales Representative • Manager
Total Wireless
05.2017 - 12.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Sales representative• Sales
T-Mobile
10.2015 - 02.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate Duty free, watches and jewelry
Starboard Cruise Services
11.2011 - 08.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Customer Services Agent • Pool Attendant, Customer Service, Recreation Activities
Royal Caribbean Cruises Ltd.
12.2006 - 04.2010
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
Education
Associate of Arts - Associate in Arts in Information Technology
Strayer University
Piscataway, NJ07.2025
Skills
- I have experience and solid skills in editing programs like Apple's Final Cut Pro, as well as expertise in handling professional cameras from brands such as Sony and Canon Additionally, I have many flight hours with drones, especially with the DJI brand I also have efficiency and proficiency in piloting drones and producing video blogs in both English and Spanish
- Records Management
- Network Development
- Lead Prospecting
- Client Service
Leadership
Provide knowledge of capable of planning, executing, controlling and directing those activities related to the position to be applied, in addition, to execute improvement projects in accordance with the area.
Communication
I speak English and Spanish fluently, experience in customer service solve problems skills, personal management and sales knowledge
Certification
- Performance , Stellantis - 3 years
VIDEO MAKER
With over 60 videos produced by myself, ranging from traveling blogs to capturing everyday life, I have gained experience and fluency in producing them. I possess a natural ease in front of the camera, whether speaking in Spanish or English, utilizing a wide array of visual and auditory resources to captivate the viewer. I incorporate various techniques, including changes in lighting, tones, and colors during the editing process, enhancing the overall experience I aim to convey. I pay meticulous attention to audio cues, which add depth and resonance to the viewer's perception.
My portfolio, showcasing these skills, can be found on my YouTube channel. I pride myself on creating immersive experiences, using my expertise to evoke specific emotions and engage the audience effectively.
@alfrescoantonelli youtube channel
https://www.youtube.com/channel/UCezt2Rq28fvGIhDnDgVtwpg
Languages
Spanish
Native or Bilingual
Timeline
Sales representative
Penske Automotive
01.2020 - Current
Sales Representative • Manager
Total Wireless
05.2017 - 12.2019
Sales representative• Sales
T-Mobile
10.2015 - 02.2017
Sales Associate Duty free, watches and jewelry
Starboard Cruise Services
11.2011 - 08.2012
Customer Services Agent • Pool Attendant, Customer Service, Recreation Activities
Royal Caribbean Cruises Ltd.
12.2006 - 04.2010
Associate of Arts - Associate in Arts in Information Technology
Strayer University