Alfredo Cruz
Glendale,CA
Summary
Dynamic professional with a strong background in client relationships and operations management. Skilled in driving success through effective time management and leadership, delivering exceptional service. Recognized for enhancing customer service and fostering a positive team atmosphere while maintaining a clean and organized environment.
Overview
13
13
years of professional experience
Work History
Personal Home Care Aide
IHSS
Glendale, CA
09.2024 - Current
- Enhanced clients'' emotional well-being by offering companionship and engaging conversations.
- Improved client''s daily living experience by providing personal care, meal preparation, and light housekeeping tasks.
- Managed household tasks such as laundry, grocery shopping, and organizing spaces for a clean living environment.
- Assisted clients with mobility issues, helping them maintain independence and an active lifestyle.
Personal Trainer
Equinox
Glendale, CA
01.2015 - 12.2024
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
Assistant Manager
LA Fitness
Pasadena, CA
11.2012 - 01.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate Degree - Physical Education
Fremont College
CASkills
- Customer service
- Time management
- Lead sales
- Self-generated sales
- Operations management
- Staff management
- Client relationships
Timeline
Personal Home Care Aide
IHSS
09.2024 - Current
Personal Trainer
Equinox
01.2015 - 12.2024
Assistant Manager
LA Fitness
11.2012 - 01.2015
Associate Degree - Physical Education
Fremont College