Alfredo Diaz
Corona,CA
Summary
Proven Automotive Technician with a track record of enhancing vehicle performance and customer satisfaction at Inland Auto & Truck Center. Skilled in engine repair and problem-solving, adept at diagnosing issues and delivering solutions that improve efficiency. Increased customer satisfaction through exceptional service and maintenance, showcasing a strong work ethic and diagnostic abilities. Driven automotive professional successful at managing parts and replacing components. Good teamwork, communication and problem-solving abilities. Well-versed in engine maintenance, transmission service and body repair. Knowledgeable automotive professional with background servicing both foreign and domestic vehicles. Experienced in servicing brakes, exhaust systems and engines for diverse makes and models. Frequently commended for work quality and speed. Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
Overview
4
4
years of professional experience
Work History
Automotive Technician
Inland Auto & Truck Center
04.2024 - 06.2024
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Completed customer orders and warranty services according to manufacturer specifications.
Roofing Laborer
Southern Roofing
06.2023 - 05.2024
- Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.
- Performed job duties at low, medium, and advanced heights on regular basis while observing safety protocols to avoid possibility of accidents and falls.
- Completed residential and commercial projects with tight schedules by working effectively with fellow team members.
- Maintained good physical fitness in order to maintain proper balance on inclined surfaces and at high levels off ground.
- Ensured customer satisfaction by maintaining a clean work area and promptly addressing concerns.
- Repaired and maintained roofing systems by replacing roofing tiles and refastening seams.
Service Manager
Socal Motorsports
11.2022 - 06.2023
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Increased customer satisfaction by providing timely and accurate estimates for repair costs.
Auto Mechanic
Charlies Family Auto Repair
03.2020 - 09.2022
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
- Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
- Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
- Maintained vehicle records by recording service and repairs.
- Maintained detailed records of each repair performed, facilitating warranty claims processing when needed.
- Protected company reputation by consistently following ethical practices when performing all job duties.
Education
Electrical Technology - Electrical Equipment Installation And Repair
San Joaquin Valley College
Ontario, CA07.2020
High School Diploma -
Centennial High School
Corona, CA05.2019
Skills
- Strong Work Ethic
- Engine repair
- Problem-Solving
- Safety awareness
- Valid Driver's License
- Hand and power tools
- Brake systems understanding
- Preventive Maintenance
- Replacing parts
- Troubleshooting skills
- Parts Replacement
- Diagnostic abilities
- Customer Service
- Transmissions
- Maintaining records
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Automotive Technician
Inland Auto & Truck Center
04.2024 - 06.2024
Roofing Laborer
Southern Roofing
06.2023 - 05.2024
Service Manager
Socal Motorsports
11.2022 - 06.2023
Auto Mechanic
Charlies Family Auto Repair
03.2020 - 09.2022
Electrical Technology - Electrical Equipment Installation And Repair
San Joaquin Valley College
High School Diploma -
Centennial High School
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