ALFREDO LOPEZ
Saint Paul,MN
Summary
Skilled cannabis industry professional ready to lead and enhance retail operations. Experienced in POS operations, customer service, and product knowledge. Dedicated worker who is reliable and achieves results. Thorough team contributor with strong leadership capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Eager to learn and take on responsibilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dispensary Supervisor 1
Vireo Health
Woodbury, MN
12.2025 - Current
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Ensured accuracy and efficiency when receiving inventory and products.
- Assisted in the hiring process for new employees, conducting interviews and selecting qualified candidates to join the dispensary team.
Patient Care Coordinator
Vireo Health
Woodbury, MN
05.2025 - 12.2025
- Mentored junior staff in effective patient management techniques, fostering a collaborative team environment.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns with empathy, answering questions candidly, and ensuring patient satisfaction with their experience at the dispensary.
- Participated in community outreach events representing the dispensary positively within local communities.
- Assisted with ensuring success for the dispensary after the legalized sales for adult use in Minnesota.
Relationship Banker
Old National Bank
West St. Paul, MN
01.2022 - 01.2024
- Sold credit cards and loans, made referrals when appropriate.
- Handled over 200 clients daily, in person and over the phone.
- Built strong relationships with clients to deeper understand their needs and expectations.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
Supervisor
UPS
Minneapolis, MN
01.2021 - 01.2022
- Observed employees for safe work methods.
- Assigned work as fit for the operation.
- Assisted in creating load plans to keep track of daily volume.
Assistant Teacher
Community of Saints
West St. Paul, MN
01.2017 - 01.2022
- Assisted lead teacher with classroom management and executing lesson plans.
- Worked one on one or with small groups of children.
- Supervised lunch, bathroom breaks, morning drop-off/after school pick up.
Education
High school diploma -
Cretin-Derham Hall
A.S. - Paralegal
Inver Hills Community College
04.2026
Skills
- Patient and empathetic
- Strong work ethic
- Honest and dependable
- Customer education
- Inventory and stocking
- Excellent communication
- Teamwork and collaboration
- Discussing cannabis
- Adaptable and flexible
- Sales proficiency
- Attention to detail
- Task delegation
Certification
Notary Public, CPR Certified, and NMLS Certified
Timeline
Dispensary Supervisor 1
Vireo Health
12.2025 - Current
Patient Care Coordinator
Vireo Health
05.2025 - 12.2025
Relationship Banker
Old National Bank
01.2022 - 01.2024
Supervisor
UPS
01.2021 - 01.2022
Assistant Teacher
Community of Saints
01.2017 - 01.2022
A.S. - Paralegal
Inver Hills Community College
High school diploma -
Cretin-Derham Hall