Dedicated Licensed Practical Nurse (LPN) with a Compact/Multi-State License and 22 years of extensive experience in patient-facing and operational healthcare support. Specializes in enhancing clinical efficiency through effective management of both front and back office functions. Proficient in EMR documentation, referrals, pre-certifications, prior authorizations, and patient flow management within high-pressure environments. Demonstrated leadership capabilities with 14 years of supervisory experience, fostering collaboration among physicians, staff, and patients through professionalism and effective communication. Recognized for a strong track record in managing complex patient cases while skillfully navigating healthcare insurance systems to secure treatment approvals, all while maintaining high standards of accuracy and compliance.