Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ALFREDO MARTINEZ NUNEZ

Madera

Summary

Dealer Account Manager with a proven track record at Westlake Financial Services, excelling in account development and relationship building. Leveraged CRM proficiency to enhance dealer performance and drive market share growth. Recognized for exceptional communication and problem-solving skills, fostering trust and loyalty among key decision-makers. With over 20 years of experience in sales and marketing, and more than 16 years specializing in automobile financing in the Central Valley Fresno/Bakersfield territory, I am dedicated to driving business growth. As a professional in business development, credit analysis, marketing, and loan underwriting, I excel at signing new accounts while nurturing strong relationships with our existing dealership partners. My approach focuses on providing comprehensive support and a full range of products to help dealerships thrive. I assist my dealers in maximizing their car sales and achieving their goals.

Overview

19
19
years of professional experience

Work History

Dealer Account Manager

Westlake Financial Services
09.2011 - Current
  • Increasing market share by identifying prospective dealerships for our wide range of products including CRM, DMS software
  • Manage accounts to retain existing relationships and grow our market share
  • Keep strong dealer relationships by conducting regular visits, addressing concerns promptly and providing exceptional customer service
  • Develop relationships with key decision-makers at dealer locations, fostering trust and loyalty within the account base.
  • Review dealer performance regularly, providing guidance on areas for improvement when necessary.
  • Conduct product training sessions for dealership staff, ensuring complete understanding of our program guidelines and policies.
  • Review new loan applications with dealer and our underwriting ream for exceptions and obtain higher capture rates.
  • Call on all as-is approvals same day to ensure capturing new deals


Branch Manager

A-L Financial Corp
07.2008 - 09.2011
  • Developed a high-performing dealer rep team through targeted recruitment, training, and performance management
  • Review loan applications, approve and underwrite new loans
  • Minimized risk and potential losses. Supervised collection and servicing team
  • Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.
  • Ensured exceptional customer service, resolving issues in a timely manner to maintain trust and satisfaction.


Sales Coordinator

United Rentals
06.2006 - 07.2008
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Increased sales revenue by establishing strong relationships with contractors and identifying new business opportunities.
  • schedule and delivered the right equipment to contractors job site.
  • Increased profits by offering and selling equipment protection on every sale or rental contract.
  • Trained staff on proper operation of equipment as well as initial troubleshooting techniques and served as safety officer.

Education

Associate of Arts - Business Administration And Management

Fresno City College
Fresno, CA
06-2004

Skills

  • CRM proficiency
  • Territory management
  • Excellent communication
  • Business development and planning
  • Rapport and relationship building
  • B2B sales expertise
  • Problem-solving
  • Strategic account development
  • Strong negotiation skills

Languages

Spanish
Native or Bilingual

Timeline

Dealer Account Manager

Westlake Financial Services
09.2011 - Current

Branch Manager

A-L Financial Corp
07.2008 - 09.2011

Sales Coordinator

United Rentals
06.2006 - 07.2008

Associate of Arts - Business Administration And Management

Fresno City College

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ALFREDO MARTINEZ NUNEZ