Alfredo Oliver
Queen Creek
Summary
Highly skilled and experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
6
6
years of professional experience
Work History
Food Runner
Chilis Restaurant
Mesa
02.2023 - Current
- Took customers orders if needed
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
Server /Busser
Olive Garden
Queen Creek, AZ
11.2022 - 11.2023
- Provided exceptional service to high volume of daily customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Trained new employees on restaurant procedures and plating techniques.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Stock /Clerk
Fry's Food
Queen Creek, AZ
11.2021 - 10.2022
- Moved items from central storage room to shelves for customer purchase.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Communicated with customers to answer questions.
- Replenished items to maintain stock availability.
Soccer Coach
Mighty Kicks Soccer
Queen Creek, United States
03.2018 - 02.2020
- Ran drills and fitness circuits to improve athletes' coordination and skills.
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Prepared athletes for games with well-coordinated schedule of practices and individual training.
- Monitored safety of training, individual exercises and equipment usage to avoid sports injuries and damage to facility.
- Encouraged athletes, fellow coaches and parents to engage in good sportsmanship with competitors.
- Improved team behavior by modeling correct actions and instilling discipline.
Education
Bachelor of Arts - Business
Arizona State University
Tempe, AZ05.2025
Associate Of Arts - Physical Therapy
Chandler Gilbert Community College
Chandler, AZ05.2022
Skills
- Work Ethic
- Work well under stress
- Menu knowledge
- Service prioritization
- Effective customer upselling
- Work well with others
- Customer service
- Self-motivated
- Sense of urgency
Additional Information
- Scholarship: , Presidents Scholarship, Honors Achievement Scholarship, Soccer Scholarship
Languages
Spanish
Native or Bilingual
Timeline
Food Runner
Chilis Restaurant
02.2023 - Current
Server /Busser
Olive Garden
11.2022 - 11.2023
Stock /Clerk
Fry's Food
11.2021 - 10.2022
Soccer Coach
Mighty Kicks Soccer
03.2018 - 02.2020
Bachelor of Arts - Business
Arizona State University
Associate Of Arts - Physical Therapy
Chandler Gilbert Community College