Alfredo Ontiveros
Weslaco,TX
Summary
A responsible student with good judgment, time management, and a flexible schedule. Aiming to leverage my abilities to fill the vacancy at your company successfully. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
1
1
year of professional experience
Work History
Curbside Shopper
H-E-B
12.2022 - Current
- Selected correct products based on customer needs, product specifications and applicable regulations
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes
- Built relationships with customers and community to promote long term business growth
- Contributed to team objectives in fast-paced environment
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes
- Tracked substitutions and informed customers of changes
- Helped customers locate products and checked store system for merchandise at other sites
Sales Associate
Autozone
02.2022 - 01.2023
- Went to customer sites to assess needs, demonstrate offerings, and propose strategic solutions for a variety of issues
- Assisted with product placement and visual merchandising, ensuring that the store remained attractive and inviting
- Worked with customers to identify and resolve service, account, and technical product issues after the sale
- Upsold customers by recommending accessories and promotions to increase revenue
- Provide customers with product recommendations and guidance
- Communicated with customers daily, provided friendly and courteous service, and answered questions
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Contributed to team objectives in fast-paced environment
Education
Bachelor of Arts - Management
University of The Rio Grande Valley
Edinburg, TX12.2023
Associate of Arts - Interdisciplinary Studies
South Texas College
Mcallen, TX05.2021
High School Diploma -
Weslaco East High School
Weslaco, TX05.2021
Skills
- Personalized Support
- Analytical Approach
- Personal Shopping
- Sales Expertise
- Leadership
- Goals & Performance
- Highly Competitive
- Self-Motivated
- Time Management
- Customer Service
- Problem Solving
- Teamwork
Licenses & Certifications
- Google Analytics Certification
- Certificate in Human Resource Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Timeline
Curbside Shopper
H-E-B
12.2022 - Current
Sales Associate
Autozone
02.2022 - 01.2023
Bachelor of Arts - Management
University of The Rio Grande Valley
Associate of Arts - Interdisciplinary Studies
South Texas College
High School Diploma -
Weslaco East High School