Alfredo Ortiz Chaux
Bonita Springs,FL
Summary
Versatile and results-driven professional with extensive experience across various roles, including a notable tenure at Super Target. Excelled in inventory management and customer service, enhancing operational efficiency and client satisfaction. Demonstrated leadership in employee supervision and team direction, significantly improving team performance and productivity.
Overview
2025
2025
years of professional experience
Work History
Deli Manager
Super Target
Shopper
Instacart
09.2021 - Current
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Demonstrated speed and accuracy in order item selection.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Worked productively with customers to meet order requirements and service expectations.
- Selected best-quality perishable items such as meat and produce.
- Tracked substitutions and informed customers of changes.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Boosted sales through effective upselling techniques and in-depth product knowledge.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Verified each item matched order sheet's description.
- Observed store's safety regulations while engaged in product fulfillment activities.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Conducted price checks for customers, establishing trust and enhancing their overall experience.
Business Owner
Self Employed Writer
01.2018 - 05.2022
- Established strong customer relationships through excellent communication and attentive service.
- Interacted well with customers to build connections and nurture relationships.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Deli Manager
Publix Super Market
09.2007 - 01.2018
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Observed quality assurance standards to optimize freshness of deli products.
Deli Manager
Albertsons Market
03.2001 - 09.2007
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Observed quality assurance standards to optimize freshness of deli products.
- Worked closely with other department managers to improve cross-functional collaboration within the store.
- Monitored food inventory and supplies to prevent waste.
Deli Manager
Winn Dixie Supermarket
03.1998 - 03.2001
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Worked closely with other department managers to improve cross-functional collaboration within the store.
- Observed quality assurance standards to optimize freshness of deli products.
- Monitored food inventory and supplies to prevent waste.
Gourmet Food
Chelsea's Gourmet
12.1995 - 03.1998
- Stayed current on industry trends through ongoing education in fine dining etiquette, gourmet cuisine innovations, and regional wine characteristics.
- Learned other teammates' work tasks to train as backup.
- Greeted customers at counter to fulfill requests and answer questions.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Education
High School Diploma - High School
Santo Tomas
Colombia 12.1980
Skills
- Customer service
- Employee supervision
- Inventory management
- Task delegation
- Team direction
- Ordering supplies
- Food safety compliance
- Staff training
- Sanitation standards
- Merchandising strategies
- Product rotation
- Scheduling coordination
- Waste reduction
- Cost reductions
- Sales promotion
- Cost controls
- Menu planning
- Promotion execution
- Catering support
- Promotional planning
- Catering services
- Worker scheduling
- Display upkeep
- Cleaning & sanitation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shopper
Instacart
09.2021 - Current
Business Owner
Self Employed Writer
01.2018 - 05.2022
Deli Manager
Publix Super Market
09.2007 - 01.2018
Deli Manager
Albertsons Market
03.2001 - 09.2007
Deli Manager
Winn Dixie Supermarket
03.1998 - 03.2001
Gourmet Food
Chelsea's Gourmet
12.1995 - 03.1998
Deli Manager
Super Target
High School Diploma - High School
Santo Tomas
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