Domenika Sinadinovski
Bonita Springs,FL
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Knowledgeable server with comprehensive background in high-end banquet and fine dining service. Adept at providing exceptional customer experiences, ensuring guest satisfaction, and maintaining polished and professional demeanor. Demonstrated expertise in event coordination and menu knowledge, consistently contributing to seamless service and positive guest feedback.
Overview
10
10
years of professional experience
Work History
Server
J. Alexander's Restaurant
12.2023 - Current
- Upsold menu items effectively, contributing to overall restaurant sales goals.
- Responded promptly to guest inquiries, ensuring satisfaction and repeat business.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
Server
Dorona Steakhouse
08.2022 - 05.2025
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Da Francesco's Italian Ristorante
06.2016 - 01.2020
- Delivered exceptional customer service to enhance dining experiences.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables efficiently during peak service hours.
- Assisted in training new servers on menu knowledge and service protocols.
Education
Associate - Hospitality
HAT Business School
Skills
- Dedicated work ethic
- Outstanding customer support
- Customer interaction
- Customer service proficiency
- Food safety and alcohol certification
- Polished professional image
- Collaborative teamwork
- Sales proficiency
Timeline
Server
J. Alexander's Restaurant
12.2023 - Current
Server
Dorona Steakhouse
08.2022 - 05.2025
Server
Da Francesco's Italian Ristorante
06.2016 - 01.2020
Associate - Hospitality
HAT Business School