Alfredo Santoscoy II
Houston,TX
Summary
Current Fourth Year Optometry Student looking for opportunities upon graduation. Experienced in ocular disease and willing to learn and grow through practice and with the help of colleagues. Experienced in both medical and non-medical settings, and values precise communication to ensure quality care.
Overview
2
2
years of professional experience
Work History
Student Worker
Midtown Eye Physicians
2022.07 - 2023.07
- Worked in team environment to maintain high levels of productivity.
- Answered phone calls and routed callers to appropriate personnel.
- Maintained excellent customer service and positive attitude towards guest, customers and fellow teammates.
- Administered drops for eye dilation, used a tono pen to measure pressures, took fundus photos, took OCT scans once the patient has been dilated, and performed an ERG tests.
Volunteer
Memorial Hermann Southeast Hospital
2021.06 - 2022.09
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve hospital needs.
- Used strong interpersonal communication skills to convey information to others.
- Met with other volunteers and program leaders to discuss new service opportunities.
- Supported staff with clerical work and other office tasks.
- Worked in cooperation with triage nurses in the ER by taking blood pressure, temperature, and providing services to patients such as providing food, water, or warm blankets.
- Worked in central sterilization department and transported supplies to the OR.
- Worked at the front desk and information desk of the main hospital building and professional building, respectively.
Front Desk Representative
Grace Er
2022.05 - 2022.06
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered multi-line phone system and greeted callers enthusiastically.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Transcribed phone messages and relayed to appropriate personnel.
- Took the vital signs of the patients and assisted nurses, nurse practitioners, and the doctor in charge with any duties that are necessary
Education
O.D. - Optometry
University of Incarnate Word Rosenberg School of Optometry
San Antonio, TX05.2027
Bachelor of Arts - Biology
University of St. Thomas
Houston, TX05.2021
Skills
- Bilingual (English and Spanish speaker)
- Relationship building
- Client relations strength
- Telephone etiquette
- Team collaboration
- Administrative tasks
- Administrative support
- CPR certified
- Laboratory techniques
Timeline
Student Worker
Midtown Eye Physicians
2022.07 - 2023.07
Front Desk Representative
Grace Er
2022.05 - 2022.06
Volunteer
Memorial Hermann Southeast Hospital
2021.06 - 2022.09
O.D. - Optometry
University of Incarnate Word Rosenberg School of Optometry
Bachelor of Arts - Biology
University of St. Thomas