Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
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Alfredo Zavala

Riverside,United States

Summary

Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.

Overview

9
9
years of professional experience

Work History

Team Member

Little Caesars
Riverside, CA
06.2024 - 10.2024
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Performed opening and closing duties as assigned by management.

Store Team Member

Chevron
Riverside, CA
10.2022 - 03.2023
  • Assisted with unloading deliveries from trucks and organizing them in the back room.
  • Greeted customers and provided excellent customer service.
  • Managed opening and closing duties such as setting alarm systems, locking doors.
  • Prepared promotional materials for display in-store or online.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Operated dishwashing machines safely and efficiently.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Refilled condiments, napkins and server workstations.

Cashier

Arco Ampm
Corona, CA
11.2019 - 08.2021
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Answered customer questions and provided store information.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped with purchases and signed customers up for rewards program.
  • Answered phone calls to assist customers with questions and orders.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.

Usher

Fox theatre
Riverside, CA
03.2016 - 05.2018
  • Processed admission payments and provided tickets.
  • Checked coats and bags for prohibited items before allowing entry into the venue.
  • Collected tickets at entrances and exits when required.
  • Assisted vendors in setting up merchandise stands prior to start of events.
  • Answered questions from guests about events, venues, times.
  • Complied with health and sanitation practices and procedures.
  • Directed crowds away from restricted areas or hazardous locations.
  • Maintained positive working relationship with fellow staff and management.

Education

High School Diploma -

John W. North High School
Riverside, CA
06-2000

Some College (No Degree) - General Studies

Riverside City College
Riverside, CA

Skills

  • Customer service
  • Point-of-sale operation
  • Inventory management
  • Product knowledge
  • Cash handling
  • Team collaboration
  • Effective communication
  • Problem solving
  • Client relationship management
  • Clear communication
  • Leadership qualities

Affiliations

  • Musical Instrument
  • Marching Band
  • Theatre
  • Choir
  • Stage Craft

Languages

Spanish
Professional

References

References available upon request.

Timeline

Team Member

Little Caesars
06.2024 - 10.2024

Store Team Member

Chevron
10.2022 - 03.2023

Cashier

Arco Ampm
11.2019 - 08.2021

Usher

Fox theatre
03.2016 - 05.2018

High School Diploma -

John W. North High School

Some College (No Degree) - General Studies

Riverside City College
Alfredo Zavala