Alfredo J. Velazquez
Orlando,FL
Summary
Dynamic Senior Sales Executive with a proven track record at Timeshare Broker Associates, enhancing sales through expert negotiation and market knowledge. Excelled in building client relationships and leveraging marketing strategies to exceed quotas. Bilingual with a knack for understanding customer needs, consistently ranked in the top 10% of sales associates.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Sales Executive
Timeshare Broker Associates
Orlando, FL
11.2022 - Current
- Streamlined operational efficiencies by tracking quarterly and annual sales metrics.
- Participated in training sessions to improve product knowledge and sales techniques.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Advised buyers on legal requirements associated with purchasing a timeshare property.
- Negotiated and closed deals with minimal oversight.
- Handled price objections and used proper closing techniques to generate sales.
- Preferred authorized broker for major resorts such as Wyndham, Marriott, Hilton, etc.
- Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
Call Transfer Representative
Hilton Grand Vacations
Orlando, FL
06.2021 - 07.2022
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Processed debit and credit card and electronic check payments.
- Resolved concerns with products or services to help with retention and drive sales.
Licensed Realtor
Anchor Real Estate
Orlando, United States
07.2020 - 03.2022
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales
- Developed polished and successful sales presentations to highlight product benefits, quality and advantages against competitors
- Handled day-to-day happenings of real estate office, consistently growing client bases and increasing revenue
- Handled computer system troubleshooting and provided technical support to entire team for computer operations
- Compared recently sold area properties to determine competitive market prices
- Increased home sales through persuasion, negotiation and ability to close
Real Estate Sales Assistant
Innovation Group LLC
Kissimmee, FL
01.2019 - 06.2020
- Monitored territory and capitalized on potential sales opportunities by contacting owners and setting up meetings
- Kept contacts organized with Microsoft system to maintain readiness for future mailings
- Developed and deployed marketing collateral to promote properties and drive sales
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
- Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff
Timeshare Sales
Westgate Resorts
Kissimmee, FL
03.2017 - 04.2019
- Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings
- Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches
- Branded products through effective salesmanship and maintained long-term relationships with clients
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
- Top 10 sales associate out of 250 associates
- Used consultative sales approach to understand and meet customer needs
Sales Associate
Fossil
Kissimmee, FL
02.2015 - 01.2017
- Cultivated customer loyalty, promoted repeat customers and improved sales
- Responded to customer requests for products, services and company information
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction
- Regularly exceeded daily sales and product add-on quotas
- Educated customers on promotions to enhance sales
Education
High School Diploma -
City of Life Christian Academy
St.cloud,FLSome College (No Degree) - Business Marketing
Valencia College
Orlando, FLSkills
- Market knowledge
- Marketing and advertising
- Appraisal reports
- Database administration
- Market and comps analysis
- Negotiation
- Great ability to perform under pressure
- Bilingual
- Self-motivated and determined to exceed quotas
- Understanding Customer Needs
- Customer data confidentiality
- Negotiation expertise
Certification
Apart of National Association of Realtors [NAR]
Gold Key Certified
New Homes Co-broker Certified
Education
Orlando, FL,St.cloud,FL
Contact
Orlando, FL 32832
Timeline
Senior Sales Executive
Timeshare Broker Associates
11.2022 - Current
Call Transfer Representative
Hilton Grand Vacations
06.2021 - 07.2022
Licensed Realtor
Anchor Real Estate
07.2020 - 03.2022
Real Estate Sales Assistant
Innovation Group LLC
01.2019 - 06.2020
Timeshare Sales
Westgate Resorts
03.2017 - 04.2019
Sales Associate
Fossil
02.2015 - 01.2017
Apart of National Association of Realtors [NAR]
Gold Key Certified
New Homes Co-broker Certified
High School Diploma -
City of Life Christian Academy
Some College (No Degree) - Business Marketing
Valencia College
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