Alfred Takudzwa Ndabazokufa
Jersey City,NJ
Summary
Dynamic Operations Manager with a proven track record at W&M Enterprises, enhancing customer satisfaction and improving performance outcomes. Skilled in Research Design and Methodology and Effective Communication, I excel in empowering teams and streamlining operations. Achieved a significant increase in accountability and efficiency through innovative management and interpersonal skills.
Overview
1
1
Certification
Work History
Care Assistant
Morningside Medical Centre
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
Support Worker
Cure Children’s Hospital
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Operations Manager
W&M Enterprises
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Education
Understanding Traumatic Brain Injury
University of Tasmania
Hobart, TAS, Australia 09.2023
Nurse Aide, Community Based Healthcare & First Aid
Zimbabwe Red Cross Society
Bulawayo, Zimbabwe 09.2022
International Relations And World Affairs -
Lobachevsky State University
Nizhny Novgorod 06.2018
Skills
Research Design and Methodology
Academic Writing and Publishing
Effective Communication Skills
Interpersonal and Teamwork
Russian Language
French Language
Certification
IELTS English Speaking: 90
PTE English Writing: 81
Languages
English
Native or Bilingual
Russian
Full Professional
French
Professional Working
Timeline
Care Assistant
Morningside Medical Centre
Support Worker
Cure Children’s Hospital
Operations Manager
W&M Enterprises
Understanding Traumatic Brain Injury
University of Tasmania
Nurse Aide, Community Based Healthcare & First Aid
Zimbabwe Red Cross Society
International Relations And World Affairs -
Lobachevsky State University