Algerron Barnes

Relativity Administration

• System Configuration: Configured and maintained Relativity environments, ensuring optimal performance and seamless integration with other systems.
• User Management: Managed user accounts, permissions, and security settings within Relativity to ensure secure and controlled access to sensitive data.
• Workflow Automation: Developed and implemented automated workflows to streamline e-discovery processes and improve efficiency.

Data Management and Processing

• Data Ingestion: Oversaw the ingestion of large datasets into Relativity, ensuring data integrity and accurate processing.
• Indexing and Searching: Configured and optimized indexing settings to enhance search performance and accuracy.
• Data Tagging and Organization: Utilized Relativity's features to tag and organize data, facilitating efficient document review and retrieval.

E-Discovery and Litigation Support

• Case Management: Managed e-discovery projects from inception to completion, ensuring adherence to project timelines and client requirements.
• Review and Production: Oversaw document review processes, leveraging Relativity's tools to facilitate efficient review, redaction, and production of documents.
• Analytics and Reporting: Utilized Relativity Analytics for advanced data analysis, including concept clustering, email threading, and predictive coding.

Integration and Customization

• API and Scripting: Leveraged Relativity APIs and scripting capabilities to customize and extend the platform's functionality according to specific project needs.  One example is configuring and implementing the Veritone audio application tool 
• Third-Party Integrations: Integrated Relativity with other software applications and tools, such as NUIX, to create a comprehensive e-discovery solution.

Troubleshooting and Support

• Technical Issue Resolution: Diagnosed and resolved technical issues related to Relativity's operation, ensuring minimal downtime and disruption.
• Performance Optimization: Conducted performance tuning and optimization to ensure the efficient operation of Relativity environments.
• Client Support: Provided expert support to clients, addressing their technical concerns and providing guidance on best practices for using Relativity.

Security and Compliance

• Data Security: Implemented robust security measures to protect sensitive data within Relativity, including encryption, access controls, and audit logging.
• Compliance Management: Ensured compliance with legal and regulatory requirements, providing documentation and support for audits and reviews.

Training and Documentation

• User Training: Developed and delivered comprehensive training programs for end-users and administrators on effective use of Relativity.
• Documentation: Created detailed documentation and user guides to support the use and administration of Relativity environments.

• Engineering Systems TestingConducted comprehensive testing of engineering systems to identify and resolve issues before deployment.
  Designed and executed test plans, test cases, and test scripts to ensure system functionality and performance meet specified requirements.
  Collaborated with cross-functional teams to validate system integrations and ensure compatibility with existing infrastructure.
  Utilized automated testing tools and frameworks to streamline testing processes and improve efficiency.
  Documented test results and provided detailed reports to stakeholders, outlining any defects and recommended solutions.
  
• Ensured Systems are Operational at All Times with a 99.8% Availability RateMonitored system performance and uptime using advanced monitoring tools to ensure continuous operation and high availability.
  Implemented proactive maintenance and monitoring strategies to identify potential issues before they impact system performance.
  Coordinated with IT and operations teams to schedule and perform routine maintenance and updates during pre-planned maintenance windows.
  Established and maintained rigorous incident management procedures to address and resolve system outages quickly and effectively.
  Communicated system status and availability metrics to stakeholders on a regular basis, ensuring transparency and accountability.
  
• Resolved 20-30 Tier 2-3 Issues per Month in Support of JWIN Prod/Test/Dev EnvironmentsAddressed and resolved complex Tier 2 and Tier 3 technical issues across production, testing, and development environments.
  Performed root cause analysis to diagnose and fix issues, minimizing recurrence and improving system stability.
  Collaborated with development and operations teams to troubleshoot and resolve application and infrastructure-related problems.
  Utilized a ticketing system to manage and prioritize issue resolution, ensuring timely and efficient support.
  Provided detailed documentation of issue resolution processes and outcomes to enhance the knowledge base and support future troubleshooting efforts.
  
• Provided Health, Performance, and Security Support for 30 Annual Planned/Unplanned Maintenance Events and Build DeploymentsPlanned and executed health, performance, and security assessments for all maintenance events and build deployments.
  Conducted performance tuning and optimization to enhance system efficiency and responsiveness during and after maintenance activities.
  Implemented security measures, including vulnerability assessments and patch management, to protect systems from potential threats.
  Coordinated with cross-functional teams to ensure seamless execution of maintenance events and deployments, minimizing downtime and disruption.
  Prepared and presented post-maintenance reports to stakeholders, summarizing activities, outcomes, and any follow-up actions required.
  
• Assisted in the Engineering Process for Implementing Deployments in All JWIN EnvironmentsSupported the design and implementation of deployment processes across all JWIN environments, including production, testing, and development.
  Participated in deployment planning meetings to understand requirements and ensure readiness for deployment activities.
  Assisted in the creation and maintenance of deployment scripts and automation tools to streamline the deployment process.
  Conducted pre-deployment testing and validation to ensure deployments proceed smoothly and meet quality standards.
  Provided post-deployment support to address any issues that arise and ensure successful integration of new features or updates.
  

VMware Architecture and System Administration

• Designed, implemented, and managed VMware virtual infrastructure environments.
• Created and maintained VMware vSphere architecture, including ESXi hosts, vCenter Server, and virtual machines.
• Configured and optimized virtual networks, storage, and compute resources to support high availability and performance.
• Developed and documented disaster recovery (DR) plans, ensuring successful migration and recovery of virtual environments.
• Performed regular system administration tasks, including patch management, backups, and resource allocation.
• Conducted performance monitoring and capacity planning to ensure optimal resource utilization.
• Managed security settings and policies within VMware environments to ensure compliance with industry standards.
• Provided technical support and troubleshooting for VMware-related issues, ensuring minimal downtime and disruption.
• Developed automation scripts using PowerCLI to streamline repetitive administrative tasks and improve efficiency.
• Collaborated with network and storage teams to ensure seamless integration of VMware environments with other IT infrastructure components.