ALHAJI BAKARR TURAY
Germantown,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Uber DRIVER
Uber
Germantown, MD
01.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Planned and completed group projects, working smoothly with others.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
FEDEX DELIVERY DRIVER
FedEx
Prince George, MD
05.2022 - 12.2023
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Received daily delivery instructions and route assignments from dispatch.
- Checked shipping papers to determine nature of load and presence of hazardous materials.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Assisted warehouse personnel in packing orders when necessary.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
Medical Delivery Driver
DC COURIER SERVICES
Washington, DC
01.2021 - 01.2022
- Notified management of any issues encountered during delivery runs such as damaged goods or incorrect orders.
- Organized the cargo area of the vehicle for efficient loading and unloading of packages.
- Assisted with loading and unloading medical supplies when needed at various healthcare locations.
- Provided customer service by answering questions regarding products or services delivered.
- Adhered to assigned routes and schedules for delivery of goods.
- Verified orders to ensure accuracy of items requested.
- Loaded and unloaded medical supplies onto delivery truck.
- Responded quickly to changes in routes due to traffic conditions or other factors outside normal operations.
Security Officer
Allied Security Service
Alexandria, VA
02.2020 - 12.2020
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Verified photo IDs and tickets to allow guests passage.
Education
High School Diploma -
SERVICES JUBA
SIERRA LEONE03-2006
Skills
- Active Listening
- Customer Relations
- Friendly, Positive Attitude
- Time Management
- Interpersonal Communication
- Networking
- Self-Directed
- Microsoft Word
- Communication
- Quality Assurance
- Attention to Detail
Languages
Italian
Professional
French
Elementary
Afrikaans
Professional
English
Professional
Timeline
Uber DRIVER
Uber
01.2024 - Current
FEDEX DELIVERY DRIVER
FedEx
05.2022 - 12.2023
Medical Delivery Driver
DC COURIER SERVICES
01.2021 - 01.2022
Security Officer
Allied Security Service
02.2020 - 12.2020
High School Diploma -
SERVICES JUBA
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