Alhan Ahmad
Alburtis,PA
Summary
Experienced Senior Relationship Banker with robust experience in budgeting, forecasting, fostering and nurturing high-value client relationships. Strengths include strategic planning, project management, and financial acumen with a knack for resolving complex business issues. Successfully cultivated long-term partnerships that drive growth and profitability in previous roles. Exceling at communication, negotiation, and leadership, fostering positive client interactions and team development.
Overview
13
13
years of professional experience
Work History
Senior Relationship Banker
Truist Bank
Bethlehem, PA
01.2025 - Current
- Responsible for all customer service duties, sales, taking loan applications, closing and documenting loans, reviewing loan packages, and maintaining relationships.
- Provides financial solutions that meet client needs, based on consultative conversations and referrals to other business partners for additional business growth.
- Assess customer needs by being genuinely curious, asking questions, and identifying opportunities to help achieve their financial goals today and in the future.
- Analyzed market trends to inform strategic decision-making for clients' portfolios and provide tailored solutions.
- Trained and mentored junior staff on best practices in relationship management.
- Drafted proposals outlining product features and benefits for prospective customers.
Retail Banker II
TD Bank
Allentown, PA
04.2020 - 01.2025
- Executed regular audits of safe deposit boxes, daily vault balances exceeding $500K, and account records to ensure accuracy and integrity.
- Maintained compliance with banking regulations and adhered to strict security protocols regarding customer information confidentiality.
- Established credibility with 100+ customers by remembering the names of regulars and creating a friendly rapport with customers.
- Assisted customers with account inquiries, deposits, withdrawals, wires, loan applications, and other transactions as needed.
- Promoted to Teller II in 2022, to Banking Associate in 2023, and to a Retail Banker III in 2024.
- Recognized as one of the top 10 in the region for 2024 in sales.
Executive Secretary
Hinderliter Consulting LLC
Odessa, TX
01.2013 - 04.2020
- Coordinated executive schedules and managed complex calendar appointments for senior leadership with internal and external contacts.
- Maintained office by preparing payroll, designing filing systems and reviewing and approving supply requisitions.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Supported project management efforts by tracking deadlines and deliverables across teams.
- Organized and prepared meeting agendas, notes, and documents for executive sessions.
- Assisted in drafting reports, presentations, and correspondence for executive review.
Education
Undergraduate Student - Engineering
Temple University
Philadelphia, PA12-2025
Skills
- Strategic sales knowledge and relationship building
- Strong familiarity of banking and credit products
- Extensive experience in retail banking platforms
- Fraud prevention, project and risk management
- Exceptional abilities in loan and credit growth
- Goal-oriented, positive and upbeat decisive
- Leadership, creativity and teamwork skills
- Time management and bilingual skills
- Business and revenue development
- Problem solving and data analysis
Accomplishments
- TD Bank Branch Employee of the Quarter. March, June and September 2022.
- Top 10 Performers in Credit Card Sales in Lehigh County Region April 2023.
- NMLS Certified License No. 2707067.
- Billingual
References
References available upon request.
Timeline
Senior Relationship Banker
Truist Bank
01.2025 - Current
Retail Banker II
TD Bank
04.2020 - 01.2025
Executive Secretary
Hinderliter Consulting LLC
01.2013 - 04.2020
Undergraduate Student - Engineering
Temple University