Ali Ajami
DEARBORN,MI
Summary
Ambitious, career-focused student eager to obtain a position to help launch career while achieving company goals. Eager to apply classroom knowledge and business training to support operations and enhance results. Comfortable with unfamiliar topics and always ready to learn. Ready to go extra mile to meet expectations in performance and quality. Data-driven Manger/ Sales Rep with 2 years of experience bringing previously untapped market sectors into focus and expanding market base incrementally. Deeply collaborative sales leader, building diverse teams and generating comprehensive market strategies to boost overall brand recognition.
Overview
4
4
years of professional experience
Work History
District Sales Manager
IAG Wireless
Western Great Lakes Region
10.2022 - 01.2025
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Devised strategies for retaining accounts, delivering polished sales presentations and promoting brands and products.
- Resolved complex problems impacting sales management by implementing cost-effective strategies.
- Developed sales strategy based on research of consumer buying trends and market conditions.
Manager of Business Development and Sales
AT&T Store
WARREN, Michigan
10.2021 - 09.2022
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Conducted market research to discover new leads, opportunities and messaging.
- Created and executed outbound demand generation campaigns, calls and emails to deliver qualified leads for sales team.
- Met and exceeded weekly and monthly performance metrics by taking more initiative in my work place in order to exceed standards that were set.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
Manager of Operations
Oakman Childcare
09.2020 - 09.2021
- Developed enrichment materials resource files for use in tutorial sessions.
- Determined concepts needing priority focus of tutorial sessions by reviewing and assessing student work, notes and discussions.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Communicated with parents and teachers regarding student progress and areas of concern.
- Evaluated student binders, textbook notes and learning logs to understand learning goals.
- Identified areas of educational opportunity and developed educational plan with activities to promote comprehension.
- Contacted teachers regarding course outlines and assignment schedules.
Education
Bachelor of Science - Civil Engineering
Liberty University
Lynchburg, VA05-2027
High School Diploma -
Fordson High School
Dearborn, MI06.2020
Skills
- Recruiting and interviewing
- Employee performance evaluations
- Negotiation
- Operations management
- Recommending Books and Materials
- Developing Individualized Lessons
- Test Preparation and Test-Taking Strategies
- Building Confidence through Positive Reinforcement
- Safe workplace procedures
- Deadline management
- Team-Building Exercises
- Reading Comprehension
- Clinic Planning and Leadership
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved customer issues which led to happy relationships being developed between the customer and the sales representatives while also creating a family like place to come back to.
Languages
Arabic
Native or Bilingual
Timeline
District Sales Manager
IAG Wireless
10.2022 - 01.2025
Manager of Business Development and Sales
AT&T Store
10.2021 - 09.2022
Manager of Operations
Oakman Childcare
09.2020 - 09.2021
Bachelor of Science - Civil Engineering
Liberty University
High School Diploma -
Fordson High School