Ali Alhayom
Dearborn,Michigan
Summary
Highly motivated individual pursuing a Bachelor of Science in Information Assurance and Cyber Defense, seeking a position in the tech industry to leverage technical, teamwork, and communication skills for professional growth and skill development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Setup Crew
Party/Wedding Vendor
10.2021 - Current
- Managed setup and distribution of event materials, ensuring client satisfaction for high-standard events.
- Working within time constraints, close consideration to clients' needs and committed to.
- Providing and distributing props and materials to customers for their suggested needs.
Owner
Kings Handwash
01.2023 - 08.2023
- Oversaw operations, customer service,marketing, and, driving business growth.
- Monitor inventory levels and ensure the availability of necessary supplies and equipment sector.
- Manage financial aspects of the business, including budgeting, pricing strategies, and cost control.
Agent Coordinator
Rocket Homes
12.2020 - 08.2021
- Contacted and collaborated between real estate agents and interested clients looking to purchase a home.
- Developed and maintained relationships with clients through networking.
- Maintained connections with clients to ensure client satisfaction.
- Conferred with clients to understand property needs and preferences.
Sales Representative / Repair Tech
Boost Mobile
11.2019 - 04.2020
- Assisted with resolving client issues quickly with exceptional customer service.
- Employed professional sales techniques to meet customer needs and resolve issues.
- Repaired mobile devices, and laptops.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Education
No Degree - Computer Information Technology
Henry Ford College
Dearborn, MI08.2027
Skills
- Microsoft office Bilingual
- Troubleshooting software
- Built custom PCs
- Flashing OS & BIOS
- Familiar with Computer Hardware
- Customer Service
- Desktop Support
- Software Issues
- Detail Oriented
- Swapping Hardware Parts
- Customer relations
Certification
- [Foundations of Cybersecurity], [Coursera] - [Feb-2024]
Timeline
Owner
Kings Handwash
01.2023 - 08.2023
Setup Crew
Party/Wedding Vendor
10.2021 - Current
Agent Coordinator
Rocket Homes
12.2020 - 08.2021
Sales Representative / Repair Tech
Boost Mobile
11.2019 - 04.2020
No Degree - Computer Information Technology
Henry Ford College
- [Foundations of Cybersecurity], [Coursera] - [Feb-2024]
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