Ali Almosawi
Dearborn Heights,MI
Summary
Hardworking High school graduate seeking employment. Bringing forth a motivated attitude and a variety of powerful skills. Committed to utilizing my skills to further the mission of a company.
Overview
2
2
years of professional experience
Work History
Call Center Representative
AAA Roadside Assistance
Dearborn Heights, Michigan
12.2022 - 01.2023
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Offered resolutions to de-escalate calls and solve customer issues.
- Navigated through computer systems to review information and respond appropriately to callers.
Fast Food Employee
SUBWAY®Restaurants
Dearborn Heights, MI
09.2021 - 11.2021
- Managed the cash register and helped out customers.
- Teamed with peers, to prioritize and complete tasks.
- Assisted co-workers with clearing high amounts of in store and online orders and responded to customer questions.
- Maintained clean and organized restaurant shelving, eating and working areas.
- Completed opening and closing duties to facilitate business operations.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Checked orders for quality and completeness.
Machine Operator
Leos Transportation & Logistics
Pontiac, MI
03.2021 - 08.2021
- Remained focused and committed to precise work.
- Adhered to all safety rules and guidelines.
- Worked well independently and also with others.
- Remained flexible, adaptable, and punctual.
- Monitored and observed production line to watch for pile-ups and jams.
- Utilized fastening equipment to fasten, and stack materials and products.
Education
High School Diploma -
River Rogue Highschool
River Rouge, MI06.2023
Skills
- Verifying orders
- Cash register operation
- Cleaning and sanitizing
- Customer Service
- Communication Skills
- Effective Time Management
- Adaptability
- Fast Learner
- Hard Working
- Fast typer
Timeline
Call Center Representative
AAA Roadside Assistance
12.2022 - 01.2023
Fast Food Employee
SUBWAY®Restaurants
09.2021 - 11.2021
Machine Operator
Leos Transportation & Logistics
03.2021 - 08.2021
High School Diploma -
River Rogue Highschool