Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Languages
Timeline
Generic
Ali Al Samad

Ali Al Samad

Hayward,CA

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

10
10
years of professional experience

Work History

Assistant Branch Manager, Operations

Range Rover Dubai
United Arab Emirates, Dubai
06.2019 - 01.2022
  • Grew customer base by 7% over 3-year period through community networking and innovative customer incentives.
  • Maximized efficiency through effective resource allocation and employee management.
  • Built rapport with account holders by reaching out with product recommendations and account updates.
  • Demonstrated knowledge of branch financial products, loans and lines of credit.
  • Developed sales strategy to meet established sales objectives.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance

Branch Sales Manager

Mini Cooper Dubai
United Arab Emirates , Dubai
02.2014 - 04.2019
    • Interviewed, hired, and developed team of 13 members.
    • Managed branch sales, customer service, finances, and recordkeeping.
    • Resolved customer complaints to maintain high level of satisfaction.
    • Analyzed financial statements to identify cost control initiatives.
    • Increased branch revenue by 23% through Market Focus Strategies.
    • Set pricing strategy and discount rates.
    • Received regional branch recognition award for 13% sales increase.
    • Worked directly with customers and associates to handle internal and external complaints and objections.
    • Built relationships with customers and community to establish long-term business growth.
    • Managed accounts to retain existing relationships and grow share of business.
    • Organized promotional events and interacted with community to increase sales volume.
    • Maintained up-to-date knowledge of competitor products and pricing in market served.

Marketing Manager

BMW
Beirut, Beirut
06.2011 - 01.2014
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Created company brand messaging, collateral materials, customer events, promotional strategies and product commercialization.
  • Utilized market trends and target audience statistics to effectively and appropriately market products.
  • Implemented creative partnership building, event sponsorship, activation platforms and consumer experience design.
  • Executed optimal sales strategies to achieve commercial goals for target market.
  • Improved sports car segment margin by 10% through assessment of customer trends.

Education

MBA - Public Relations, Advertising, And Applied Communication

Lebanese American University
Jbeil Lebanon
02.2012

BBA - Marketing

Lebanese American University
Jbeil
07.2010

High School Diploma -

International School
Al-Koura-Lebanon
06.2005

Skills

  • Proactive and Focused
  • Sales Support
  • Work Prioritization
  • Public Speaking
  • Performance Review
  • Customer Service
  • Coaching and Mentoring
  • Branch Management
  • Problem Anticipation and Resolution
  • Prioritizing and Planning
  • Staff Recruitment and Hiring
  • Attention to Detail

Accomplishments

  • Repeatedly received recognition from superiors for excellence in service.
  • Saved the company hefty amounts by aggressively negotiating with suppliers.
  • Implemented new quality assurance procedures to maximize customer satisfaction and loyalty.

Additional Information

I am a 3 time swimming champion. I played for 4 years on the National Water Polo Team. Fitness is a must in my life. Gym is my daily ritual.

A healthy mind in a healthy Body is a good way to present it.

Languages

Arabic
Native or Bilingual
English
Native or Bilingual
French
Full Professional
Russian
Limited Working

Timeline

Assistant Branch Manager, Operations

Range Rover Dubai
06.2019 - 01.2022

Branch Sales Manager

Mini Cooper Dubai
02.2014 - 04.2019

Marketing Manager

BMW
06.2011 - 01.2014

MBA - Public Relations, Advertising, And Applied Communication

Lebanese American University

BBA - Marketing

Lebanese American University

High School Diploma -

International School

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Ali Al Samad