Ali Alshebly
Knoxville,TN
Summary
Dynamic Operational Specialist with a proven track record at Al Janoob Islamic Bank, excelling in financial analysis and customer relations. Achieved significant success in facilitating nationwide debit card rollouts, enhancing customer access to funds. Skilled in problem-solving and team collaboration, driving efficiency and customer satisfaction in every interaction.
Overview
5
5
years of professional experience
6
6
Certifications
Work History
Operational Specialist
Al Janoob Islamic Bank
Baghdad, Iraq
06.2025 - 08.2025
- Supported nationwide rollout of debit cards and ATM services in Iraq.
Ensured accurate setup and processing of customer accounts and transactions.
Facilitated safe and convenient access to funds through ATMs and electronic payments.
Car Salesperson
Private Car Sales
Knoxville, TN
08.2020 - Current
- Generated over $350,000 in independent vehicle sales by managing full transaction cycle from lead intake to delivery.
- Qualified buyers based on budget and needs, driving repeat business and referrals.
- Maintained audit-ready documentation through ID verification and secure payment confirmation.
- Coordinated titles, tags, and paperwork with title offices for accurate processing.
Sales Associate
Best Buy
02.2024 - 11.2025
- lead the store in revenue and memberships, consistently achieving top performance metrics.
- Expertly handle cash transactions with accuracy and efficiency.
- Skilled at engaging customers to promote add-ons and warranty attachments, enhancing their purchase experience.
- Build strong relationships with customers, utilizing persuasive communication to encourage sign-ups for membership programs.
- Collaborate with team members to maintain a high level of customer service and store presentation.
- Stay informed about the latest technology products and trends to provide knowledgeable assistance to customers.
- Assisted customers with product selection and provided expert knowledge on electronics.
- Managed inventory levels, ensuring timely restocking of high-demand items.
Education
Bachelor of Science - Finance
Pellissippi State Community College
Knoxville, TN12-2026
High School -
Bearden High School
Knoxville05.2024
Skills
- Financial analysis and planning
- Data interpretation
- Cash management
- Accounting principles and GAAP
- Customer service and relations
- Relationship building
- Auditing and bank reconciliation
- Team collaboration
- Problem solving
- Expenditure tracking
Accomplishments
- Ranked No. 91 for Sales and Credit Card Efficiency across TN, KY, NC, SC, GA, AL, and MS by converting qualified customers to new credit cards and memberships; led my store to No. 1 in revenue
- Tennessee DECA State Competition, 2024: ranked No. 6.
Languages
- English
- Arabic
- French
Certification
Design Thinking for Innovation - University of Virginia Darden School of Business - Issued Dec 2025
Timeline
Operational Specialist
Al Janoob Islamic Bank
06.2025 - 08.2025
Sales Associate
Best Buy
02.2024 - 11.2025
Car Salesperson
Private Car Sales
08.2020 - Current
Bachelor of Science - Finance
Pellissippi State Community College
High School -
Bearden High School