Ali Alshikhli
Corona,CA
Summary
Motivated and detail-oriented IT intern with hands-on experience in technical support, system maintenance, and software troubleshooting through internships in both technical and accounting environments. Skilled in assisting with hardware/software setups, network diagnostics, and data management. Strong problem-solving abilities, effective communication skills, and a solid understanding of IT fundamentals. Eager to contribute to a dynamic IT team and continue building practical experience in a professional environment.
Overview
2
2
years of professional experience
Work History
IT Intern
GeoMat Testing Laboratories
05.2024 - 04.2025
- Provided day-to-day technical support to staff, resolving hardware, software, and connectivity issues to minimize downtime.
- Assisted in the maintenance and troubleshooting of lab IT systems, including testing equipment interfaces and data logging software.
- Helped with the installation, configuration, and updating of operating systems, software applications, and drivers on lab and office computers.
- Supported the IT team with managing network infrastructure, including basic diagnostics and cabling.
- Documented technical processes and created internal guides for commonly encountered issues and procedures.
- Participated in the development and enforcement of data backup and security protocols to protect sensitive lab information.
IT Intern
MG Business Services LLC
09.2023 - 04.2024
- Provided technical support for accounting software and systems, assisting staff with troubleshooting issues in platforms such as QuickBooks and Microsoft Excel.
- Helped maintain and update financial databases, ensuring accurate data entry and system performance.
- Assisted with the implementation and integration of new accounting tools and software features.
- Supported the IT and accounting teams by automating reports and optimizing spreadsheet workflows to improve efficiency.
- Ensured data security and compliance by assisting in regular backups and access control reviews.
- Collaborated with finance staff to streamline digital processes and resolve technical bottlenecks.
Education
BBA - Information Systems
University of California, Riverside
Riverside, CA06-2024
Skills
- Hardware & Software Troubleshooting
- Windows & Mac OS
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Networking Fundamentals (LAN/WAN, TCP/IP, DNS)
- IT Support & Help Desk
- System Installation & Configuration
- Data Backup & Recovery
- Cybersecurity Basics
- Remote Desktop Support
- BI Technology
Timeline
IT Intern
GeoMat Testing Laboratories
05.2024 - 04.2025
IT Intern
MG Business Services LLC
09.2023 - 04.2024
BBA - Information Systems
University of California, Riverside
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