Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Team Leader
American Eagle Outfitters
Edison, NJ
09.2022 - Current
Lead and coach a team of 15+ associates to consistently achieve and exceed sales and service KPIs.
Contributed to a 3% year-over-year sales increase through upselling strategies and customer engagement initiatives.
Train and onboard new hires on sales behaviors, product knowledge, and operational standards.
Analyze weekly sales reports and performance metrics to support data-driven decisions and goal attainment.
Collaborate with merchandising and operations teams to maintain visual standards and inventory accuracy.
Support scheduling, operational planning, and compliance audits to improve productivity and efficiency.
Brand Ambassador
American Eagle Outfitters
NJ
11.2019 - 09.2022
Delivered high-quality customer service to 100+ customers daily in a fast-paced retail environment.
Increased sales through effective suggestive selling and product knowledge.
Maintained accurate cash handling and processed high-volume POS transactions.
Ensured sales floor, fitting room, and visual standards were consistently maintained.
Education
Bachelor of Business Administration - Marketing
Kean University
Union, NJ
05.2025
Skills
Leadership & Team Development
Sales Strategy & Upselling
KPI Analysis & Reporting
Customer Experience
Cross-Functional Collaboration
Communication
Time Management
Microsoft Office (Excel, Word, PowerPoint, Access)