Ali Assunto
Lake Charles,LA
Summary
Dynamic Administrative Support Assistant with proven expertise at BSEE in enhancing workflow efficiency and managing complex scheduling. Skilled in document management and professional communication, I successfully trained new staff and implemented procedures that improved office operations. Recognized for meticulous attention to detail and ability to handle confidential information with discretion.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrative Support Assistant
BSEE
Lake Charles, LA
08.2007 - 03.2023
- Managed scheduling and coordination of meetings for departmental staff.
- Assisted in the preparation of documents and reports for executive review.
- Maintained filing systems to ensure easy access to critical information.
- Responded to inquiries from internal and external stakeholders effectively.
- Supported project management activities by tracking timelines and deliverables.
- Trained new administrative staff on company policies and software tools.
- Developed and implemented office procedures to improve workflow efficiency.
- Managed high volumes of incoming calls and emails, ensuring timely responses and accurate information dissemination.
- Maintained a well-organized filing system for easy access to important documents, improving overall efficiency.
- Handled confidential information with discretion, maintaining trust among colleagues and clients alike.
- Monitored deadlines closely and submitted required documentation punctually.
- Created organized systems for ordering office supplies regularly, reducing downtime due to lack of necessary materials.
- Assisted executives with various day-to-day tasks such as calendar management and correspondence handling.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Assisted coworkers and staff members with special tasks on daily basis.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Established administrative work procedures to track staff's daily tasks.
Education
Bachelor of Science - Psychology
McNeese State University
Lake Charles, LA12.2002
Skills
End user support
Verbal communication
File organization
Reception duties
Scheduling appointments
Administrative procedures
Document management
Mail handling
Policy enforcement
Records management
Ordering supplies
Calendar management
Meeting minute taking
Report preparation
Meeting planning
Expense reporting
Travel arrangements
Budget tracking
Spreadsheets creation
Scheduling and calendar management
Time management
Professional communication
Office administration
Professional and mature
Database entry
Excel spreadsheets
Meticulous attention to detail
Microsoft outlook
Document preparation
Data collection
Microsoft Word
Administrative support
OSHA compliance
Filing
Documentation and control
Filing and data archiving
Confidential document control
Report writing
Purchase orders organization
Recordkeeping
Certification
Certified Notary Public
Timeline
Administrative Support Assistant
BSEE
08.2007 - 03.2023
Bachelor of Science - Psychology
McNeese State University