Ali Atieh

• Research & Data Scraping:

Conducted comprehensive online research and data scraping to gather accurate and up-to-date information on restaurants, menus, pricing, and contact details.

• Data Entry:

Performed data entry and organization of restaurant and food item details into the internal system to support app launch and improve search accuracy.

• Data Structuring:

Collaborated with the development and UX teams to structure data for optimal user experience, ensuring consistency and clarity across app interfaces.

• Order Management & Fulfillment:
  Monitor and manage end-to-end order processing, shipment coordination, and post-purchase customer follow-ups to ensure timely and accurate fulfillment.
• Web Administration:
  Build and maintain pages on WIX, WordPress, and Shopify platforms; manage product listings, site updates, and backend administrative tasks.
• B2B Outreach & Customer Success:
  Conduct professional outreach to potential B2B clients, nurture relationships, and manage onboarding and retention efforts to maximize customer satisfaction.
• Social Media Management:
  Oversee content creation using Canva, schedule posts via Buffer, and engage with customers through comments and direct messages using Juphy.
• After-Sales Technical Support:
  Provide prompt and efficient technical support to customers post-purchase, assisting with product setup, troubleshooting, and usage guidance.

• Report Verification:
  Review and validate submitted reports to ensure they meet client specifications, quality benchmarks, and scenario-specific requirements.
  
• Quality Assurance:
  Identify inconsistencies or errors in content and provide actionable feedback to uphold high-quality deliverables.
  
• Translation & Transcription:
  Translate and transcribe reports between Arabic and English with precision, preserving context, tone, and meaning across both languages.

• Training Implementation & Reporting:
  Manage data collection and prepare detailed reports on participant feedback, training follow-ups, and progress assessments.
• Strategic Development:
  Design and execute implementation strategies, toolkits, and action plans for the soft components of ongoing development projects.
• Monitoring & Evaluation:
  Oversee the performance and progress of school-based Green Clubs by conducting focus group discussions, interviews with focal points, and continuous field monitoring.